Customer Service Representative ManagerSales Associate Cake Decorator SupervisorCustomer Service RepresentativeTeam Member/DecoratorTeam Member/Cashier
Moneyman Anytime Cash SolutionsWalmartSitelKrispy KremeSprint Mart
Columbus High School
Columbus, MS
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Relationship Manager: Corporate and Retail BankingOperations ManagerIntern (Customer Service Representative)
Zenith Bank Ghana LimitedGolden Deluxe Foods Limited
University of EssexUniversity of East LondonUNICAF UniversityUniversity of Ghana, Legon
London, United Kingdom
Paula is a dynamic client relationship manager with a comprehensive background spanning customer service, sales, and proficient management. Adept in orchestrating well-tailored engagements with a diverse client base, showcasing exceptional organizational skills and keen attention to detail. Known for establishing and nurturing enduring client relationships, complemented by a track record of swift and effective resolution of operational challenges with professionalism. Additionally, brings valuable experience in IT, leveraging technological expertise to optimize client interactions and enhance operational efficiency.
TOP SKILLS
Proficiency in the basic microsoft office suitesAdeptness in sql and databasesProficient in r and python programmingGeneral it skillsExcellent problem solving skills
Customer Success ManagerQuality SpecialistCustomer Service Associate IIICustomer Service Associate II
Iron MountainIron Mountain Information Management
DPT Business SchoolOverbrook High School
Willow Grove, PA
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
TOP SKILLS
Excellent oral, listening and written communication skillsProblem analysis and problem solvingAdaptability and ability to work under pressure.Knowledge of microsoft office suiteInventory control processes
Customer Service Representative / Store ManagerSales Associate/Cashier
LoanStar Title LoansMacy's
Davis High SchoolNimitz High School
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals, as well as being self-motivating and being a quick learner.
TOP SKILLS
Bilingual ( english, spanish)Customer service management experienceEfficient alpha-numeric data entryCollections call center experienceComputer proficiency
Customer Service / Customer OPS ManagerCustomer Care Supervisor
American Airlines
Vaughn College of Aeronautics and TechnologyTCI - College of Technology
Operations professional known for driving operational improvements and delivering impactful results. Expertise in process optimization and resource allocation. Strong focus on fostering teamwork and adapting to evolving business needs.
TOP SKILLS
Twelve years’ experience working in customer serviceTeam leader, adaptive person, and able to multitaskHighly organized and meticulousCross-functional coordinationEmployee relations and conflict resolution
Direct Mail Customer Service ManagerOffice AdministratorFront Desk Receptionist
Image DirectTEO Construction Services, Inc.Comprehensive Primary Care
Towson UniversityFrederick Community College
Frederick, MD
Detail-oriented professional with extensive experience in customer service, account
management, sales support, SOPs and production coordination. Skilled in managing customer
relationships, coordinating projects from start to finish, maintaining accurate records, and
collaborating across departments to ensure seamless day-to-day operations and customer
satisfaction. Experienced using CRM platforms, Microsoft Office Suite, Google Workspace, and
POS systems in fast-paced environments. Strong organizational, communication, and problem solving
abilities with a proven track record of delivering high-quality customer support. Fluent in
English, Spanish, and Farsi-Dari.
TOP SKILLS
Customer relationship management (crm): experienced using crm platforms including salesforce and hubspot to manage customer interactions, account updates, and communication tracking.Customer service & client relations: strong ability to build positive customer relationships, resolve concerns professionally, and provide high-quality support in fast-paced environments.Account & project coordination: skilled in coordinating projects, managing timelines, communicating updates, and collaborating across departments to ensure smooth operations and customer satisfaction.Administrative & organizational support: highly organized with experience managing schedules, maintaining records, processing documentation, and handling multiple priorities efficiently.Software proficiency: microsoft office suite (excel, word, outlook, powerpoint) google workspace (docs, sheets, slides, calendar) crm systems (salesforce, hubspot) pos systems (square, clover), and quickbooks.
Manager, Customer ExperienceTeam Lead, Customer ExperienceHead of Customer ExperienceSenior ManagerAssistant ManagerTeam LeaderTeam Member
CarvanaGolf AnythingHarkins Theatres
Horizon High SchoolArizona State University
Phoenix, AZ
Seeking a career advancement opportunity to make full use and growth of communication, organizational, and problem-solving skills while maintaining a people-first focus with exceptional customer service.
TOP SKILLS
10+ years customer service8+ years managementMicrosoft office proficiencyAdaptable, works well under pressureExcellent written and verbal communication
High performing sales professional with over 5 years’ experience in IT and Security, known for contributions of territory growth and for being focused on customer satisfaction. Extensive sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.
TOP SKILLS
Customer service and assistanceInventory control processesCustomer retentionAccount managementBusiness development
