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Hire Top Customer Relationship Manager

Discover verified Customer Relationship Manager professionals ready to help your business grow.

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Enterprise Customer Success ManagerSenior Customer Success ManagerCustomer Success ManagerCustomer Success AssociateAssistant Systems Engineer
CloudkitchensBirdEyeLeadSquaredEmpass LearningTata Consultancy Service
SP Jain UniversityBanasthali UniversityCRPF Public School
Chicago, IL

Talented Customer Success Leader with expertise resolving issues within set time limits to maximize customer satisfaction. Experience stepping into roles and quickly making positive changes to drive company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

TOP SKILLS

Customer account managementReport analysisCustomer retentionProject managementData modeling
Customer Service Manager 2Account Management AssociateLoan Officer
U.s. BankComcastBig Pawn
DePaul UniversityUniversity of Minnesota

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

TOP SKILLS

Leading team meetingsPolicy enforcementTechnical proficiencyPerformance tracking and evaluationsEmployee coaching and motivation
Customer Service ManagerAssistant Customer Service ManagerCustomer Service Team LeaderCustomer Service Staff
Publix Supermarkets
Valencia College
Winter Garden

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings over ten years of experience maintaining customer satisfaction and contributing to company success. Proficient in customer concerns, associate relations, payroll operations, P&L application, cash handling and high volume business management in stores operating over 50 million dollars in yearly revenue. Responsible for managing costs, invoices and vendor service for multiple venues to support operations throughout total store as well as department specific.

TOP SKILLS

Ability to serve as admin coordinator for upper managementLeadership and talent development/acquisitionAchieving sale goals and kpisSchedule coordinationTraining and mentoring
Customer Success ManagerCustomer Success ManagerSenior Client Success ManagerClient Success Manager
SANS InstituteWalkMe
Fisher College

Results-oriented Customer Success Manager with over 20 years of experience fostering client satisfaction and driving business growth. Professional in customer success with robust experience in driving client satisfaction and retention. Skilled in relationship building, problem-solving, and delivering tailored solutions. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, effective communication, and strategic thinking.

TOP SKILLS

Customer advocacyCrm softwareStrategic planningInter-department collaborationCustomer onboarding
Customer Retention Specialist/ManagerMerchandiserWarehouse Lead
DIRECTVCoca-ColaStaples
El Campo High SchoolWestern Governors University
Houston, TX

Dynamic Customer Retention Specialist with a proven track record at DIRECTV, recognized as a 3X Elite award winner. Expert in team leadership and CRM, I empower teams to exceed goals while fostering strong customer relationships. Skilled in time management and staff development, I drive productivity and engagement across diverse teams. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

TOP SKILLS

Team leadershipTime managementDecision-makingVerbal and written communicationStaff training and development
Customer Success ManagerCoaching SpecialistDirector of Operations
Guesty IncBeyondBNBRoamer & Mary Properties LLC
Johnson & Wales UniversityUniversity Of Central Florida
Miami Beach

Dynamic customer success and operations leader with 7+ years of experience in the short-term rental and hospitality tech industries. Proven success managing SMB and mid-market portfolios across the U.S. and LATAM, with a strong focus on platform adoption, OTA optimization, and revenue growth. Known for turning customer insights into scalable, data-driven strategies that deliver long-term value. Adept at leading cross-functional initiatives across sales, product, and engineering to drive measurable results. Skilled in aligning regional market strategies with client goals to maximize retention and business outcomes. Based in Florida, I bring a deep understanding of local and regional dynamics, and a host-first mindset grounded in empathy, belonging and innovation.

TOP SKILLS

Partner enablement & retentionCustomer lifecycle managementTime management & prioritizationProject managementSales & revenue growth strategy
Customer Service ManagerTaproom Manager
Harmons Grocery StoreBosque Brewing Co.
Phlebotomy Training Specialists
Ivins, UT

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

TOP SKILLS

Sample checkingAdvanced word processingComplex problem solverExcellent lab practicesQuality control procedures
Strategic Customer Success Account ManagerPublic Sector Sr. Customer Success Account ManagerPublic Sector Renewal Specialist (Small to Medium Business)Account Management Account CoordinatorSales Development Representative
Docusign
Washington State University
Seattle

Strategic Customer Success and Renewals leader with 8+ years of experience driving retention, expansion, and revenue growth across SaaS portfolios up to $4.9M+ in ARR. Proven track record of exceeding quota, leading complex contract negotiations, and partnering cross-functionally to deliver data-driven renewal strategies. Trusted advisor to executive stakeholders focused on maximizing customer value and minimizing attrition.

TOP SKILLS

A results-driven sales executive with a strong interpersonal skill set excelling in relationship management and strategic business delivery. utilizes a customer-first approach and focus, centered around finding solutions and delivering a meaningful customer experience to drive business forward.Demonstrated ability to strategically navigate complex negotiations, overcome objections, and achieve win-win outcomes.Fy24 quota attainment metrics: annual gross retention: 106% annual upsell: 119% custom descriptionFy21 quota attainment metrics: annual upsell: 479% annual churn (financial attrition): 110%.Fy20 quota attainment metrics: annual upsell: 141% annual churn (financial attrition): 146%.
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