Hire Top Customer Relationship Manager

CALLIE ADKINS

Experienced professional in customer success, dedicated to driving client satisfaction and retention. Proven track record in building strong relationships, problem-solving, and providing customized solutions. Adept at collaborating with teams, adapting to changing environments, and consistently achieving results. Recognized for reliability, effective communication, and strategic thinking.

Jake Refojo

Proven leader in customer success and sales, excelling in relationship management and cross-functional customer advocacy. At Toast, I drove significant growth, managing over $7.5M in ARR and achieving over 120% of quota. I consistently surpassed upsell targets and played a key role in Toast's rapid scale for IPO, demonstrating exceptional negotiation skills and a commitment to customer retention. I'm looking to continue to challenge myself and grow my customer focused abilities by working for an innovative and industry leading company on the rise.

Matthew Barentsen

Professional, experienced customer success specialist prepared for this role. Proven track record in driving customer satisfaction and retention. Strong focus on team collaboration and delivering impactful results. Skilled in relationship management, strategic planning, and problem-solving, with flexible approach to evolving business needs.

Elin Floyd

Dynamic leader with 8+ years of experience in Digital Customer Experience and Technology, specializing in enhancing satisfaction and operational excellence across diverse digital platforms and workstreams. Expertise encompasses Customer Support, Customer Experience, and Backend Systems. Known for successfully scaling and optimizing CX departments, enhancing technological tools, and implementing AI-driven solutions. Demonstrated ability to lead large-scale system transitions and enhancement projects, with extensive experience in managing pilot programs across various channels and platforms. Consistently delivers results that exceed expectations in the dynamic digital landscape.

Amber Mooney

Knowledgeable and dedicated customer service professional, motivated to maintain customer satisfaction and contribute to company success.

Gabriella R. Monge

(Bilingual)Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in a fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution, and order processing. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

MARY BETH PALLONE

Dynamic professional with over 15 years of cross-industry experience in real estate, prop-tech and customer service. Demonstrated strengths in administrative support, property management, accounts payable and transaction management to leverage expertise and drive organizational success.