Dynamic Program Manager with a proven track record at Hill Air Force Base, overseeing $5.4 million in project orders. Expert in budget management and regulatory compliance, demonstrating strong problem-solving and strategic planning skills. Successfully reviewed and approved 206 funding documents, ensuring financial accuracy and operational efficiency.
TOP SKILLS
Problem-solvingProject management and regulatory complianceDetail-orientedStrategic planningDecision-making
Experienced office manager and administration professional with over 25 years of experience in overseeing wide variety of essential functions in bustling business. Highly organized with strengths in prioritizing tasks and managing deadlines.
Operations Manager, Customer ExperienceManager, Central Licensing Department
Allina HealthSecurian Financial
Augsburg College
Minneapolis, MN
Conscientious professional with extensive experience advocating for the well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
TOP SKILLS
Cross-functional collaborationEmployee developmentStaff oversightCommunity outreachWritten and verbal communication
Customer Success Customer Onboarding ManagerCustomer Experience Training Services ManagerWorkforce Training AnalystProperty System Training & Installation Specialist
University of PhoenixAmerican Hotel Motel AssociationEastern Oregon UniversityCharlo High School
Fredericksburg, VA
Dedicated Hospitality professional with a history of meeting company goals utilizing consistent and organized practices. A Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
TOP SKILLS
Workforce managementExpense trackingStaff managementChange managementCustomer service
Senior Business Relationship ManagerBusiness Relationship Manager IIBusiness Relationship Manager IBranch MangerMulti Site Branch Manager
JP Morgan Chase Bank NAWells Fargo & Company
Clark Community Collage
Yakima
Accomplished Senior Business Relationship Manager with a proven track record at JP Morgan Chase Bank NA, adept in operations management and relationship building. Excelled in enhancing client satisfaction and loyalty, securing favorable terms with stakeholders, and leading teams to exceed performance targets. Expert in strategic planning and client engagement, consistently developing solutions that foster long-term partnerships.
TOP SKILLS
Operations managementWorkload managementClient engagementInfluencing skillsCustomer service
Sr Manager Customer ServiceTeam Lead (Implementations)Technical Business AnalystProduct modelerFAP-Vista, CTM AnalystBusiness AnalystTransition Team lead (Credit Analyst)Senior Process ExecutiveProcess Developer
Accelya Global limitedFarelogix IncFerraris Piston servicesJaguar Land RoverFord Motor Company (Dunton Technical center)Budget Car RentalsGE Capital International ServicesGE-Transportation systemsPenske Truck Leasing
Swinburne UniversityVictoria UniversityOsmania University
Cypress, TX
Versatile and goal oriented senior manager with expertise in operation management, team development, and process improvement. Proven customer-focused professional with 10 years of experience supporting multi-billion dollar airline companies and their partners. Skilled in maintaining copious amounts of incidents and sustaining excellent relationships with customers. Proficient in IATA NDC standards, offering outstanding customer/account management abilities to airline partners. Built, mentored and Lead a team onboarding partners for Emirates, Oman Air, Qantas, and Fly Dubai. Experienced in customer services, implementation & support services, requirement gathering, software consulting, project management, product management, and client interaction. Possess in-depth understanding of the airline reservations domain with certification in airline ticketing and fares calculations. Accountable for the development and implementation of new products/enhancements, including prioritizing, evaluation, scoping, and execution on multiple channels.
TOP SKILLS
Iata airline ticketing and fares certificationExpertise in api/xml-based system interfaces, schema design and xml based toolsHighly proficient in iata- ndc frameworkData-driven decision-makingMentor the team members to build problem solving aptitude
Relationship ManagerBusiness Development OfficerMORTGAGE LOAN ORIGINATORBRANCH SALES & SERVICE MANAGERLICENSED PERSONAL BANKER IILICENSED FINANCIAL SPECIALIST- BANK OFFICER
Pacific National BankBank OZKAMERANT MORTGAGEAMERANT BANK F/K/A MERCANTIL BANKJP MORGAN CHASE BANKWELLS FARGO BANK
Florida State UniversityMiami Dade College
Miami, FL
Bilingual professional with experience in consumer lending, business lending, branch management, investments and wealth management.
Results-oriented sales professional who engages with customers to establish rapport with a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
TOP SKILLS
Maintaining clean work areasCustomer trend analysisSalesforce softwareSales program coordinationTeam recruiting and onboarding
