Hire Top Customer Relationship Manager

Sharwonda Troutman

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Elizabeth (Beth) Vanderbrink

Experienced customer service professional with over 20 years in the industry, specializing in customer service and contact center operations. Adept at overseeing all aspects of operations, including client liaison, talent management, training, contract renewal, revenue generation, account growth, business prioritization, and operational efficiency. Demonstrated commitment to excellence.

Angela Grant

Versatile and deadline-driven Escrow Disbursement Officer proficient at coordinating multiple real estate transactions with almost 20 years of experience and proficiencies in account management and reporting. Well-versed in updating and standardizing controls and streamlining procedures to increase productivity and reduce errors in accounting files.

David Martin

Dedicated Relationship Manager with 18 years of sales experience, 14 years of financial industry experience and 7 years of management experience. Familiar with bank regulations, financial best practices and effective sales strategies. Skilled in developing customized solutions to meet wide-ranging client needs and a strong collaborator and active listener with excellent verbal and written communication skills.

JORDAN VINCENT MARRY

Business-focused Private Client Banker with 15+ years of progressive experience at J.P. Morgan Chase, including private client banking and training leadership. Currently selected for the Business Relationship Manager Development Program and leading market production in business banking (PVCs). Proven ability to build strong client relationships, drive revenue growth, and deliver tailored financial solutions across lending, credit cards, deposits, and investments. Skilled in consultative financial sales, and cross-functional collaboration to drive portfolio growth and client retention. Recognized for combining strong individual production with performance coaching that elevates team results.

Shay Duncan

Customer Account Manager with a strong focus on client engagement and data analysis. Demonstrates the ability to improve collaboration, drive cost savings, and ensure compliance in healthcare environments.

Vipin B S

Experienced Customer Success and Delivery Manager with a demonstrated history of working in the Airline loyalty, information technology and services industry. Skilled in Customer Success, Service Delivery, Software Development Life Cycle (SDLC), Agile (Scrum), Risk Management, and Software Project Management. Excellent experience in managing various projects to implement Customer Loyalty solutions for major Airlines and travel companies such as Qantas Airways, Virgin Australia, Luxury Escapes, Air New Zealand, China Airlines, Bamboo Airways, Japan Airlines, China Eastern Airlines, Air Baltic (for Uralsib), Jin Air, Belle Air. More than 17 years of experience in the Airline loyalty and IT industry with excellent record of accomplishment of delivering projects on time with quality and within the budget. Possess long-term work experience in Australia and New Zealand, and short-term work experiences in Taiwan, Vietnam, Japan, China and South Korea. Strong experience in Waterfall/Agile/Hybrid project delivery models. A good leader/mentor who always motivates team to deliver better quality deliverable and on time. Possess strong business and financial acumen which helped department and organization many times to achieve its top-line and bottom-line goals. Currently managing a team of experts who are working both onsite and offshore for major transformation programs and initiatives in the Asia-Pacific region. Also, part of business development team that is accountable for overall growth of IBS Software's Loyalty product, iLoyal (previously known as iFly Loyalty).

Bobby Ray Richardson

Develop & Implement Tailored Account Solutions to Drive Business Growth & Enhance Customer Loyalty Personable leader with proven success at building and maintaining long-term and profitable business relationships. Collaborative problem solver adept at coordinating support, service and management resources and fulfilling account performance requirements and customer expectations. Strategic thinker who understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.