Farmers Savings BankPizza Hut Of Southern Wisconsin
Southeastern Academy Of Travel And TourismBlack Hawk High School
Mineral Point, WI
Customer service management professional experienced with inbound and outbound customer service. Team player with exceptional listening and critical thinking skills. Personable personality organized and dependable candidate successful at managing multiple priorities with a positive attitude.
TOP SKILLS
Customer serviceProblem-solvingExcellent time management skillsCustomer relationsMicrosoft outlook, word, and excel
Senior Commercial Relationship ManagerSenior Vice PresidentVice PresidentVice President
LinkBankThe Bryn Mawr Trust CompanySantander BankBeneficial Bank
Temple University
Blue Bell
Strategic Senior Commercial Relationship Manager with expertise in cultivating profitable client relationships in the financial sector. Maximize revenue by identifying customer needs and delivering customized banking solutions. Strengths include strategic planning, credit risk analysis, and negotiation, with a focus on building long-term business partnerships.
Accomplished Senior Customer Success Professional with over 18 years of experience guiding progressive, inclusive business organizations in customer and people solutions strategy & business partnering. Trusted confidante to CEOs, COOs, CIOs, VPs, and directors in co-developing organizational design strategy, executing restructurings, driving customer growth, and solving business challenges. Skilled in leadership development & training, pinpointing skill set gaps to build robust training programs, team building off-sites, individual coaching, high-potential staff mentoring, and improvement plans. Recognized for expertise in data & financial analysis, utilizing forecasts, projections, and strategic analyses to capture quantified business insights and develop budgets. Seasoned in organizational leadership as a deeply respected manager of multi-site, cross-cultural teams, having created and led people operations for hundreds of client-facing staff, managers, and directors.
Corporate/Business Relationship ManagerAVP. Senior Business Banking OfficerDirector of AccountsOffice ManagerAVP. Branch ManagerAssistant Branch ManagerPersonal BankerTeller
Bank Of South Pacific Financial Group Ltd.Central Pacific BankPolitical CampaignState Of Hawaii - House Of RepresentativesAmerican Savings Bank
University of PhoenixBrigham Young University - Hawaii
Mililani Town, HI
Dedicated leader with 15 years in Banking across the US and Pacific regions, seeking a challenging new role in a reputable organization to expand my knowledge, skills, and growth. Experienced in leading teams across all areas of Sales, Operations, Credit Evaluations, and Relationship building while providing an excellent Customer experience. Brings strong leadership skills and ability to mobilize teams to achieve shared goals.
TOP SKILLS
Account managementCustomer relationships and engagementBusiness relationship managementTeam building, coaching & leadershipStrong communication skills
VP-Relationship Manager-Commercial LenderVice President of Business DevelopmentBranch Manager-Loan Officer-AVP
LINKBANKHebron Savings BankBank Of Delmarva
MBA Maryland Bankers SchoolUniversity of South Carolina
Salisbury, MD
Dynamic professional committed to delivering exceptional customer service and leveraging analytics to enhance business performance. Proven ability to identify opportunities for improvement and implement strategies that drive results. Passionate about fostering positive client relationships and creating impactful solutions aligned with organizational goals. Adept at navigating challenges proactively, ensuring both customer satisfaction and operational excellence.
TOP SKILLS
Relationship managementPricing and structurePartnership developmentEnhanced customer serviceAnalytical decision-making
CUSTOMER EXPERIENCE MANAGERWomen's ManagerMen's ManagerVarious Commission Sales Positions, Various Department Management Roles
Nordstrom RackNordstrom
Arroyo High School
Arcadia, CA
Results-driven Customer Experience Manager with over 27 years of experience in developing and implementing strategies to enhance customer satisfaction and loyalty. Proven track record of leading cross-functional teams to deliver exceptional customer service. Seeking to leverage skills in customer insights, process improvement, and team leadership to drive positive customer experiences at Nordstrom Inc
TOP SKILLS
Cross-functional collaborationCustomer focusedVoice of customer analysisMicrosoft officeCrm software proficiency
Client Relationship ManagerBusiness Development Sales ManagerElysian Brewing Sales ManagerShift SupervisorArea Sales ManagerRetail Order Entry SupervisorBrand Activation ManagerSales Promotions Manager
Ernest Packaging SolutionsAnheuser-Busch InBev-High EndAnheuser-BuschStuft Pizza Bar & GrillHangar24BreweryHeimark DistributingGreenhouse Agency Inc
CSUSB
Huntington Beach, CA
Multi-tasking Business Development Sales Manager well-known for creating a positive work environment at a high-performance level. A dedicated Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. An avocate who is versatile in all industries. Achieves desired business goals while self-motivated, driven and organized. Offering 9+ years of hard working mentality with a history of success coordinating and monitoring operations throughout a market.
TOP SKILLS
Brand development and product managementTerritory management with market intelligenceKpi prioritizing/achieving key objectivesExecute innovative programming and eventsConsultative and relationship selling
Business Relationship ManagerTech Services Manager
IQVIAIMS HEALTH
The Chubb Institute
Howell, NJ
Accomplished Business Relationship Manager at IQVIA, adept in operations management and client engagement. Excelled in fostering stakeholder relationships, achieving high customer satisfaction, and driving process improvements. Proven track record in leading cross-functional teams to deliver projects efficiently, ensuring alignment with business goals. Skilled in workload management and influencing, with a focus on strategic risk management and issue resolution.
