Hire Top Customer Relationship Manager

Ernie Hays

A personable transformational leader with over 11 years of operations management experience, focused on building and maintaining high performing teams, developing leaders, and empowering others to achieve their potential. Dedicated to problem-solving and streamlining operations to decrease costs and improve efficiency.

Jibu Jacob

A seasoned & accomplished Banking professional with over 12 years of diverse experience in Business Banking. Proven record of developing & implementing solutions to multidimensional complex operational challenges.

Jay Ortiz

Customer Success Executive with deep expertise in driving adoption, retention, and revenue growth within fast-paced, enterprise SaaS and tech environments. Proven leader in scaling success operations, building strategic executive relationships, and guiding cross-functional teams to deliver measurable business impact. Fluent in leveraging CRM, CS platforms, and advanced analytics to drive Net Revenue Retention (NRR), product adoption, and customer health. Skilled in implementing Voice of Customer (VoC) programs, digital engagement strategies, and success playbooks aligned to ARR and renewal goals. Tech-savvy, data-driven, and customer-obsessed — committed to delivering value at every stage of the customer journey.

DOUGLAS RIDGE

Experienced E-commerce Manager with a strong background in customer service and a proven track record of successfully managing online sales and web presence for various companies. Skilled in troubleshooting website issues, tracking website functionality, and organizing promotions to drive sales. Possesses excellent time management and problem-solving abilities.

Steven Stanley

Able to supervise and manage multiple personnel within a stressful, fast-paced call center environment while maintaining composure and providing precise instructions. Able to multitask and coordinate various service personnel while focusing on issues at hand.

Lauren Long

Results-driven Customer Relationship Manager and Salesforce Administrator with over 20 years of experience in IT Systems, Sales management, and Payments industries. Dedicated team player excelling at optimizing business processes, implementing risk-governance strategies, and generating revenue through business and financial analytics. Known for attention to detail, exceptional communication, and strong project management skills. Demonstrates ability to handle multiple tasks effectively and efficiently in fast-paced environments.

David Karn

Medical and software executive with management experience. Experience managing and navigating a complex sales process. Focus on Strategic Corporate Accounts, IDN’s and health systems driving new and recurring business establishing strategic partnerships and contracts. Prowess in developing relationships with high level C-Suite decision makers, establishing large volume accounts that convert to recurring revenues. Consistent and accountable leader with the ability to motivate both direct and indirect reports to overcome operational and commercial challenges to achieve record results. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 20+ years of success.

BRANDI COMBS

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. The motivation to assume new responsibilities and challenges. Very quick learner and hands on.