Results-driven Customer Relationship Manager and Salesforce Administrator with over 20 years of experience in IT Systems, Sales management, and Payments industries. Dedicated team player excelling at optimizing business processes, implementing risk-governance strategies, and generating revenue through business and financial analytics. Known for attention to detail, exceptional communication, and strong project management skills. Demonstrates ability to handle multiple tasks effectively and efficiently in fast-paced environments.
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Medical and software executive with management experience. Experience managing and navigating a complex sales process. Focus on Strategic Corporate Accounts, IDN’s and health systems driving new and recurring business establishing strategic partnerships and contracts. Prowess in developing relationships with high level C-Suite decision makers, establishing large volume accounts that convert to recurring revenues. Consistent and accountable leader with the ability to motivate both direct and indirect reports to overcome operational and commercial challenges to achieve record results. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 20+ years of success.
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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. The motivation to assume new responsibilities and challenges. Very quick learner and hands on.
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Enterprise ITSM leader with over 20 years of in IT industry. Proven leadership in planning and executing IT Operations & transformations. Delivered millions in cost savings and best-in-class information security compliance by creating measurable business value and enabling the business.
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Knowledgeable leader skilled in driving large-scale programs that elevate employee engagement, foster cross-functional collaboration, and consistently exceed stakeholder expectations. Demonstrated success includes effective scaling of programs, streamlining operations, and the strategic application of technical expertise to achieve impactful results.
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Claims-focused professional with 10+ years of experience in insurance restoration, project coordination, and property damage assessment. Skilled in Xactimate estimating, scope review, and working with insurance adjusters to validate coverage and pricing. Strong background managing projects from pre-construction through completion while supporting claims documentation and resolution.
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Dedicated Customer Service professional committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
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High-energy and self-motivated leader with 15+ years of experience managing teams with a strong collaboration mindset. Providing expertise in strategic business planning and execution, team development, and strong problem-solving skills and effective communication to deliver results.
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