Hire Top Customer Relationship Manager

SHARON SAYERS

Personable customer service manager skilled at providing customer service excellence with detail-oriented approach, dedicated follow-through and winning customer loyalty. Brings 10+ years experience in account maintenance, conflict resolutions and negotiation skills including the aptitude to train and encourage associates.

Jessica Nolan

High energy and creative individual with a background in the Technology, Compensation, Human Resource and Wellness industries. Well-rounded experience in developing and closing business opportunities, as well as, creating strong relationships with clients for continual renewal in account management. Leader among peers, effective mentor and continually growing to become a manager that colleagues count on.

Amy Day

Experienced, resourceful and detail oriented customer success manager with 3 years of success in the SaaS industry. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings. Versatile skill set with the ability to work both independently and as part of a team.

Edwin Vargas

Customer experience and operations leader with 15+ years of experience, including 7+ years in leadership and 5+ years in the gaming industry. Proven track record of improving CSAT, scaling teams, and optimizing service operations through data-driven strategies and cross-functional collaboration.

Amanda Budyach

Senior Customer Success Operations Manager specializing in optimizing team performance and enhancing customer satisfaction through strategic projects and data-driven methods. Proven track record in aligning operational goals with organizational objectives to drive efficiency and positive client outcomes. Skilled in collaboration and leadership to promote operational success and informed decision-making.

Kimberly Cavett

Experienced and forward-thinking Relationship Manager with a proven track record of cultivating and managing strategic business opportunities. Delivering exceptional, client-focused solutions. Adept at building and maintaining strong, long-term relationships with key stakeholders to ensure client satisfaction, retention, and business growth. Expertise in risk management allows identification and mitigation of potential challenges while optimizing financial and operational performance. Results-driven professional consistently exceeds expectations through innovative problem-solving, data-driven decision-making, and a proactive approach to business development. Passion lies in driving growth, enhancing customer experiences, and fostering partnerships that create sustainable success within competitive markets.

Katherine Cunningham

Results-driven Account and Customer Success Manager with a proven track record of managing high-value accounts, achieving a Net Retention Rate of 145% and a CSQL close won rate of 95%. Skilled in delivering tailored advertising solutions and cultivating long-term relationships with clients, including C-suite executives. Adept at collaborating with sales and product teams to identify upsell opportunities and ensure successful software rollouts. Committed to enhancing customer satisfaction and driving business growth.

Chandra Brinson

Dynamic leader with a proven track record at Primo Water, enhancing customer satisfaction and loyalty through expert problem-solving and customer service skills. Excelled in training and mentoring, significantly reducing complaints by implementing strategic solutions. Skilled in Microsoft Office, demonstrating exceptional time management and decision-making abilities.