Seasoned client-focused professional with successive experience focused on inventory and supply chain management in the wine distribution industry, specifically in operations and client services.
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Skilled sales professional with 10 years experience in financial services looking for a competitive position in sales and people leadership to empower and inspire future leaders to drive superior results by providing optimal solutions, service, and satisfaction to the customer base, while growing market share concurrent with the company's goals.
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Proven leader in enhancing customer success and driving revenue growth, with a notable tenure at CEB UCLA. Expert in CRM software and customer relationship building, I've spearheaded initiatives that significantly improved client retention and satisfaction. The strategic approach to business development and team leadership has consistently resulted in surpassing sales targets and fostering collaborative environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
TOP SKILLS
Multi-talented senior manager with a proven track record in sales, operations, client relations, and personnel management. Known for seamlessly transitioning into diverse roles and making immediate positive impacts. Focuses on optimizing operations, motivating employees, and establishing market dominance. Excels in building strong interpersonal connections with individuals at all levels, quickly earning their trust. Skilled negotiator with a strong business acumen and unwavering work ethic. Consistently recognized for outstanding job performance, ability to quickly learn and adapt, critical thinking skills, reliability, personal drive, efficiency, accuracy, and timely completion of assignments. Possesses strong leadership abilities and confidently handles challenges, thriving in high-volume and stressful environments.
TOP SKILLS
Customer Experience Manager offering 5-year track record of cultivating customer loyalty and retention. Accustomed to working in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure situations. Superb analytical skills leveraged to proactively improve customer service processes and garner stellar customer feedback.
TOP SKILLS
ROI-Obsessed Customer Advocate with 19+ years of customer/client relations experience. Articulate and empathetic client champion with demonstrated passion for building relationships, cultivating partnerships and fostering client trust. Cross-functional collaborator focused on equitable relationships and mutual growth.
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Goal-oriented Customer Service Manager/Production Planner with nine years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.
TOP SKILLS
Compiled and analyzed data to determine approaches to improve sales and performance. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
TOP SKILLS

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