Highly effective customer success account Management in Government and Enterprises of Telecom /IT account , bringing comprehensive background managing top accounts for a variety of wire line Products ( NGN, GPON/ ADSL BB /CPAN in the telecoms industry. Accomplished in managing AMC POs /renewal of service for numerous top accounts while simultaneously exceeding sales/service goals on new and existing products.
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Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise.
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Strategic-thinking professional banker with expertise driving business growth to exceed expectations. Expert in Relationship Management and talented coach and mentor.
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Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.
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Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.
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MILITARY VETERAN High level, results-focused leader with proven talent for aligning objectives with high-performance strategies to achieve best results. Militaristic about details, chain of command, processes, and timelines. Well-organized, able to work under pressure, quick-thinking, and able to prioritize, multitask, and adhere to strict deadlines while working independently or on a team. Lifelong learner, humble, direct, and passionate.
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Business relationship manager with recognition as a top performer in business banking for 2025. Expertise in managing client relationships to enhance service delivery and satisfaction. Proficient in developing strategies that align client needs with market trends, driving significant growth.
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Dynamic Senior Relationship Manager with ICICI Bank Limited and with overall experience of 17+ years of excelling in government banking and institutional partnerships. Achieved over ₹5,000 crore in deposits through strategic negotiations and tailored financial solutions. Proven leadership in mentoring teams and driving revenue growth, while ensuring compliance and fostering high-value client relationships.
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