Results-driven logistics and supply chain professional with 23+ years of experience in supply chain management, logistics operations, and inventory control. Expertise in logistics, material distribution, risk mitigation, and compliance with military standards. Adept at using SAP, Oracle, and MRP systems for inventory tracking and supply chain optimization. Proven ability to oversee material readiness, PHS&T operations, and vendor management. Active Top Secret SCI Clearance.
Seasoned Store Manager specializing in several areas of management. Polished professional skilled at training employees on exceptional customer service etiquette. Well versed in overseeing all facets of customer-facing and back-end operations. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
TOP SKILLS
Customer serviceProblem-solvingMultitasking and organizationStore opening and closingTeam leadership
Professional with strong background in financial analysis, adept at leveraging analytical skills to drive business growth and financial stability. Expertise in data interpretation, financial modeling, and risk assessment, ensuring informed decision-making and strategic planning. Known for collaborative approach and adaptability, consistently meeting team objectives and organizational goals.
TOP SKILLS
Interpersonal communicationResourceful natureProblem-solvingCustomer relationsMultitasking and organization
Highly motivated and diligent professional, with proven track-record of success in developing effective processes and directing complex logistics functions for projects. Excel at coordinating tasks to ensure rapid, accurate delivery of equipment, materials, and resources, stemmed from over a decade of experience in the industry. Adept at identifying redundancies and maximizing resources to streamline operations. Dedicated and detailed oriented, with expertise handling a wide range of administrative, technical and executive-support tasks. Passionate at building and executing systems, projects, and strategies to reach measurable and sustainable goals and objectives. Strong work ethic and commitment to compliance with professional codes, regulations and company policies.
TOP SKILLS
Logistics managementProject managementTransportation managementShipping and receiving operationSupply chain strategies
Senior Manager, Process ImprovementAssociate Director of QualitySenior Operations ManagerOperations ManagerRegional Continuous Improvement ManagerArea ManagerLogistics ManagerComputer & Equipment Technician
Green Rabbit (acquired by Performance Food Group in October 2023)ChewyAmazonNordstromEli Lilly & Company
Butler University
Carmel, Indiana
Versatile Director level Manager specializing in operational management, inventory control, capacity planning, and big picture thinking. Skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Senior Maintenance ManagerMaintenance ManagerMaintenance and Engineering ManagerI & E Manager Maintenace DepartmentMaintenance EngineerElectro-Mechanical Field Service EngineerElectrical Field Service EngineerElectronics Controls Technician InstrumentationElectrical Field Service EngineerIndustrial Plant Electrician
LUCIDKaiser AluminumADSFuji FilmTransmatic ManufacturingThermal Engineering Of ArizonaEnviromental Safety TechnologiesStrom EngineeringDahl Electric INC.Sturn, Ruger & Co.
Dale Carnegie & Associates, INC.Motion IndustriesNORIA-MemberSRMP-MemberRSI/University of Phoenix-ArizonaAmerican Academy of Pinecrest
Casa Grande, AZ
Highly competent Maintenance Manager. Offering a solid work quality standard and professional aptitude for an effective and smooth maintenance team and plant organization and operations. Expertise in project management and electrical-mechanical engineering systems. Dedicated to enhancing productivity by promoting facility functionality, safety and cleanliness through research and development. Exemplary administrative and organization skills. Known for developing maintenance systems that facilitate smooth operations and cut costs by capital investment projects. Focusing in on KPIs and continued RCAs throughout business plans as focused. Knowledgeable Instrumentation Engineering with 25 years designing and maintaining technical products of incomparable accuracy. Specializes in conforming all instrumentation solutions to perfectly align with performance tolerances and budgetary thresholds. Satisfied only when exceeding customers' technical expectations and meeting financial needs.
TOP SKILLS
Electrical controls automation and engineeringMechanical systems and engineeringProcessing systemsScada systemsElectronic industrial control systems
Senior Customer Success ManagerSenior Manager of Customer CareManager of Learning Development and Quality
Five9NIIT TechnologiesMetaSource
Buck County Community College
Downingtown, PA
Seasoned Customer Success Manager with demonstrated knowledge of CX SaaS solution best practices and operations. Excellent reputation for resolving problems, improving customer satisfaction, retaining revenue and driving overall operational improvements. Partnering with customers to achieve their goals and business objectives by leveraging the latest in CX technology and solutions. Serving as escalation point for clients with a demonstrated strong ability to develop, build, and maintain critical relationships involving clear communication, persuasion and diplomacy. Bringing over fifteen years of experience in field and ready to partner with Five9 most strategic and complex customers.
TOP SKILLS
Building effective client relationshipsRenewal and revenue retention strategyUnderstanding of business functions, account negotiation and contractsProject managementProfit and loss statements
IBM CorporAtionSynechron TechnologiesMahindra Satyam
Mandsaur Institute of Technology
Irving, TX
· Technical astute leader and dynamic IT professional with proven track record of accelerating revenue growth through strategic development of technical solutions that drive ROI.
· 17 Years of experience in information technology with extensive programming experience focusing on analyzing, architecting, designing, implementing, unit testing, Performance testing and performance improvement of N- Tier distributed applications.
· Expertly manage, build and mentor cross functional, multi-disciplinary goal teams engaged in leading large scale global teams engaged in leading large scale global projects, requirements gathering and analysis, architecture, design, source review, Project planning and documentation.
· Highly motivated, Organized, result oriented quality conscious team player with exceptional problem solving and excellent verbal and written communication skills.
· Experience in developing application using Web Forms, Web Application in .Net Frameworks, C#, ASP .NET, ADO .NET, Web Services, WCF.
· Expertise in using ADO.Net Objects such as SQL Connection Object, SQL Command Object, Data Reader Object, Dataset Object and Data Adapter Object.
· Involved in developing Presentation Layer using Master Pages, User Controls, Themes, HTML, XML, CSS, JavaScript, jQuery, Angular and ASP .NET Custom Controls.
· Expertise in Database Design, Normalization, writing Stored Procedures, triggers, Views, functions and SSIS Packages in MS SQL Server.
TOP SKILLS
Net framework, visual studioCode and quality standards, microservicesAzure cloud fundamentalJquery ui, java script, html, cssProgramming languages: c#, asp .net, .net core
