Hire Top Senior Operations Manager

George T. Crim

Accomplished Senior Client Service Manager with over two decades of experience in commercial insurance and risk management. Expert in overseeing client service operations, ensuring accuracy in policy administration, and leveraging technology to streamline workflows. Ability to mentor and develop high-performing teams, foster strong client relationships, and collaborate with sales to secure renewals and drive growth. Skilled in negotiating with carriers, identifying coverage gaps, and delivering strategic solutions that enhance client satisfaction and retention.

Cristian Gaona Ramirez

Marketing and sales professional with 8+ years of experience in B2B growth, digital marketing, and client account management. Proven track record driving 25–30% YoY revenue increases through data-driven strategies, cross-functional collaboration, and high-impact digital campaigns, while consistently exceeding sales quotas by building pipelines, closing new business, and expanding key accounts. Skilled in Google Ads, Salesforce, and marketing automation to optimize pipelines, improve ROI, strengthen customer acquisition, and retain long-term client relationships.

Michael McKenna

Dynamic Senior Engagement Manager with a proven track record at Sia Partners, specializing in business strategy enhancement and stakeholder engagement. Successfully led a team to achieve a $150M reduction in operating expenses and managed over 20 strategic initiatives, showcasing strong analytical problem-solving and cross-functional teamwork skills.

Daniel Guinan

Dynamic Operations Manager with a proven track record at KeHE Distributors LLC, excelling in team leadership and problem-solving. Enhanced employee accountability and performance through targeted development initiatives. Expert in inventory management and supply chain optimization, driving timely deliveries and operational excellence. Committed to fostering a culture of service excellence and continuous improvement.

Jennifer Thomas

Results-driven Operations Manager with over 25 years of experience leading sales, managing logistics, and optimizing day-to-day operations. Skilled in team coordination, sales, pricing strategy, vendor relations, and customer service. Proven track record of streamlining processes, boosting profitability and growth, and delivering exceptional client experiences. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, adaptability, and swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

John Tafoya

Business-focused operations leader with 20+ years of experience driving process optimization, leading cross-functional teams, and improving service delivery in fast-paced environments. Holds a Bachelor of Science in Business Administration with a triple major in Marketing, Supply Chain Management, and Management. Experienced in supplier onboarding, compliance documentation, sourcing analytics, demand planning, and marketing analytics. Proven ability to reduce operational costs, implement scalable inventory & sourcing systems, and lead strategic customer engagement initiatives. Eager to apply both practical experience and data-informed strategies to support performance goals in supply chain, operations, or sourcing roles.

JENELYN JACOBE

Accomplished Billing Manager with expertise in medical billing, insurance claims management, and revenue cycle operations. Demonstrated success in leading billing teams, optimizing processes, resolving discrepancies, and maximizing revenue capture. Recognized for precision, proactive problem-solving, and effective collaboration across departments. Results-driven professional dedicated to ensuring accuracy and efficiency in all aspects of billing operations.

Jay Ortiz

Customer Success Executive with deep expertise in driving adoption, retention, and revenue growth within fast-paced, enterprise SaaS and tech environments. Proven leader in scaling success operations, building strategic executive relationships, and guiding cross-functional teams to deliver measurable business impact. Fluent in leveraging CRM, CS platforms, and advanced analytics to drive Net Revenue Retention (NRR), product adoption, and customer health. Skilled in implementing Voice of Customer (VoC) programs, digital engagement strategies, and success playbooks aligned to ARR and renewal goals. Tech-savvy, data-driven, and customer-obsessed — committed to delivering value at every stage of the customer journey.