Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Results-driven Operations Manager with expertise in quality management, inventory optimization, and supply chain management. Proven ability to implement policies that enhance operational efficiency and reduce costs.
Senior Manager, Business OperationsSenior Financial AnalystFinancial AnalystSenior Accounting AssistantEarlier Experience
University of Miami Miller School of Medicine – The Miami Project to Cure ParalysisUniversity of Miami Miller School of Medicine – The Miami Project to Cure Paralysi
Florida International UniversityUniversity of MiamiMiami Dade College
Cape Coral, FL
Finance and business operations professional with more than 20 years of progressive experience at the University of Miami Miller School of Medicine. Throughout my career, I have advanced into leadership roles with increasing responsibility for budgeting, financial planning, forecasting, financial reporting, grant administration, gift accounting, and business operations.
I enjoy working with faculty, leadership, and cross-functional teams to solve challenges, improve processes, and support informed decision-making. I am known for being dependable, detail-oriented, and committed to maintaining accurate financial records while helping the organization achieve its operational and financial goals.
TOP SKILLS
Document management, data entry, filing and general office administration.Customer relations and vendor relations, building and maintaining interdepartmental relationships.Tidemark budget system, microsoft office, raiser’s edge database, authorize.net, corporate card reconciliation, workday, ariba spend management, account reconciliation.Quickbooks, cashpro check deposit system, digital express check deposit system.
Lead Mechanic/Fleet Operations ManagerTechnicianShop Forman/ Manager
Storm Water Pros LLCUnited Postal Service, UPSIntegrity Fleet Service
Universal Technical Institute
Mesa
Automotive professional with over 30 years of mechanical expertise and leadership in shop operations. Demonstrates advanced diagnostic and repair skills while managing teams to enhance processes and maintain compliance with DOT and safety regulations. Committed to delivering efficient, high-quality service in all maintenance activities.
TOP SKILLS
Maintenance and operations managementTraining and developmentCrew leadershipFleet managementWorkplace health and safety compliance
Operations ManagerManager of Pharmacy and Retail Operations
StarbucksWalgreens
University of AkronBuchtel High School
Tampa
Experienced retail operations leader with 15+ years of success leading high-volume teams, operational execution, staffing strategy, and customer experience within Fortune 50 environments. Proven ability to develop high-performing teams, drive accountability, improve operational efficiency, and execute business initiatives in fast-paced retail settings.
TOP SKILLS
Retail operations leadershipWorkforce managementOperational excellenceStaffing & schedulingTeam development
Senior Manager - Quality Assurance, Training and CManager, Ancillary ServicesBilling ManagerSecretaryOutpatient Accessioning Tech/ClerkAdministrative Internship
Stony Brook MedicineMather HospitalLong Island State Veteran’s Home
Stony Brook UniversityState University of New York at Cortland
Port Jefferson Station, NY
Results-driven healthcare operations leader with 20+ years’ experience optimizing Patient Access and Revenue Cycle across hospital and outpatient settings. Expertise in operations, quality assurance, training, and system implementations (Soarian, Experian, and Relay Health); proven ability to develop policies, curriculum, and workflows that enhance compliance, efficiency, and financial performance. CHAA-certified with an M.S. in Health Care Policy & Management—adept at cross-functional leadership, staff development, and data-driven quality improvement.
Results-driven Operations Manager with expertise in process improvement and operational efficiency. Achieved significant productivity gains through effective team leadership and quality management.
Operations ManagerSenior Project Manager and SalesPetroleum Landman
US Cabinet WorldTryst Design CoKeystone Energy
OCCC
Oklahoma City
Results-driven operations and sales professional with extensive experience in cabinet design, project management, and client relationship development. Advanced from sales & design roles to Operations Manager through proven ability to lead teams, improve processes, exceed sales goals, and deliver exceptional customer service.
TOP SKILLS
Problem-solvingTeam leadershipOperations managementCustomer servicePlanning and implementation
