Energetic professional who thrives on creativity and strategic planning. Capable of managing multiple individuals, and projects, while driving results through efficiency, excellence, and relationship.
TOP SKILLS
RecruitingOperationsFood and beverageCulture and devlopmentSales / marketing
Accomplished Sales Manager offering seven years of experience developing and maximizing tobacco sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
TOP SKILLS
Organizational skillsTrends analysisOpportunities identificationTeam collaboration and leadershipIssue resolution
Senior Unit ManagerAccountant - Cash ApplicationDietary AideLab Assistant
Capital One Trade CreditCapital One Trade Credit (Formally BlueTarp Financial)Kindred Monarch CenterUniversity of Southern Maine Biology Department
University of Southern MaineThornton Academy
Saco, ME
Dynamic Senior Unit Manager at Capital One Trade Credit with a proven track record in enhancing customer satisfaction by 30% through effective problem-solving and team leadership. Skilled in staff training and development, I excel in optimizing workflows and fostering collaboration, ensuring operational excellence and a positive client experience.
TOP SKILLS
Problem-solving and critical thinkingCustomer service and supportAccountability and adaptabilityAttention to detailCompassionate interpersonal skills
Results-driven Senior Customer Success Manager with over a decade of experience leading strategic customer engagements, optimizing account performance, and driving revenue growth. Proven ability to cultivate long-term client relationships, implement data-driven success strategies, and collaborate cross-functionally to enhance customer retention. Expertise in contract management, executive-level engagement, and process optimization to deliver outstanding customer experiences.
Hands on certified Project Manager/Scrum Master with experience in facilitating the Waterfall/Agile framework in software development projects where I motivate, organize, lead and coach teams across multiple locations. Responds rapidly and appropriately to changing circumstances, able to manage competing priorities under pressure. Proven ability to collaborate effectively with cross-functional teams in private practice, and business settings requiring management of deadlines, budgets, competing priorities and identifying compromises while simultaneously delivering results under pressure. Extensive knowledge of Agile (Scrum, Kanban and SAFe) and Waterfall software development life cycles; as well as all aspects of change and configuration management.
A passionate, results-driven marketing professional with an extensive background in all foundational areas of digital marketing communication. With 10 years of startup experience in various online marketing mediums including SEO, SEM, SMM, content marketing, and, most notably, email marketing, I have demonstrated my ability to seek out new challenges and thrive within the B2B and B2C space.
TOP SKILLS
Marketo / hubspotSalesforce.comKlaviyo / exacttargetShopify / zendeskAdobe creative suite
Senior East Coast Regional ManagerArea ManagerMulti Unit Flagship Assistant General ManagerSupervisorFashion ConsultantCo-ManagerBar ManagerAssistant Store Manager
Senior retail and operations leader with 8+ years of experience driving revenue growth, performance metrics, and operational excellence across multi-unit and multi-market environments. Proven track record owning P&L, forecasting revenue, optimizing labor, and leading high-performing teams across flagship locations, growth markets, and new store expansions. Experienced in strategic account and partner management, cross-functional collaboration, and executing revenue-driving initiatives including events, activations, and market launches. Known for data-driven decision making, customer-centric execution, and developing leaders in fast-paced, high-growth environments.
Senior B2B Account ManagerSales and Business Operations SpecialistOptician/ Optical Sales and TrainerReal Estate Inspection and Sales SpecialistSenior Solutions Sales Specialist
Circle K ProVaronisMyEyeDrArrow ExterminatorsVerizon
University of North Carolina at Charlotte
Nc (Open To Relocation)
Award-winning, tenured, and driven Senior Account Manager dedicated to delivering exceptional customer experiences in various markets. Through strategic planning, effective communication, and adept negotiation skills, consistently cultivates fruitful client and partner relationships that propel organizational success. Looking to contribute expertise, teamwork, and exceptional communication in a dynamic sales environment
TOP SKILLS
Microsoft officeSalesforcePipeline managementStrategic planningCustomer portfolio management
