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Senior Project Manager, •Lead Project ManagerAdvisor to Assistant Director of Surgical ServicesSenior Personnel Supervisor and Medical ObserverBrigade Operation Manager and Medical Supervisor
OPTUMUS Army
Trident University InternationalInternational Organization For Project ManagementU.S. Army Medical Center of Excellence
Castroville, TX

Talented Senior Program Manager with 22 years of military service who showcases excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Broad knowledge of medical service activities in large fixed and mobile treatment facilities and coordinates activities of wards, clinical and administrative program relationships, and combined medical care facilities. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Excels through mentoring, training and empowering team to excel in performance.

TOP SKILLS

Managing multiple projectsCorrective actionsSubcontractor relationsWorkforce schedulingLeadership competency
Senior Bar Manager
Arc Group, Inc.
Westport High School
Ocala, FL

Operations professional experienced in developing solutions and enhancing customer experiences. Brings dedication to continuous improvement and customer relations. Reliable individual proudly offering 6 years of experience fostering repeat customers through consistent, professional service. Skilled in handling cash sales, managing inventory and scheduling staff. Dedicated to creating inviting environment for both guests and staff. Proficient in restaurant operations, supply ordering, invoice generation and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies. Motivated Service Professional with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable Front of House Manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent multitasker ready to support team needs. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in the construction industry. Experienced at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Excellent time management skills to prepare current and future shifts while and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Assistant position. Ready to help team achieve company goals.

TOP SKILLS

Supply orderingEmployee training evaluationsPerformance monitoringBar managementCustomer needs assessments
Senior Project ManagerProject ManagerQuality Assurance and Compliance Division SupervisorQuality Assurance and Compliance Division CoordinatorMedia Data AssistantData Science Behavioral Methods InternResearch Assistant
National Council for Mental WellbeingPrince George’s County Department of Social ServicesSmart Media GroupNielsenThe Help Group
Howard UniversityPepperdine UniversityHampton University
Washington, DC

Strategic and mission-driven project leader with over eight years of experience managing multimillion-dollar federal initiatives, specializing in behavioral health systems transformation. Currently serving as Senior Project Manager and Co-Project Director/Deputy Director for the CCBHC-Expansion National Training and Technical Assistance Center (NTTAC), leading cross-functional teams, budget and contract management, and evaluation processes for a $3M federal grant. Recognized for driving operational excellence, continuous quality improvement (CQI), and stakeholder engagement to achieve measurable outcomes. Skilled in fostering collaborative environments that enhance project efficiency and effectiveness.

TOP SKILLS

Strategic project leadershipFederal grants managementBudget oversightPartner & stakeholder engagementCqi & data evaluation
Senior Program ManagerTraining Operations SpecialistSenior Training Coordinator
ChenMed
Miami Dade CollegeBarbara Goleman Senior High
Pembroke Pines, FL

Program management professional with proven track record in leading complex projects and driving impactful results. Strong focus on team collaboration, ensuring dependable performance, and adaptability to evolving needs. Expertise in strategic planning, resource allocation, and stakeholder engagement, coupled with exceptional problem-solving and leadership abilities.

TOP SKILLS

Change managementMs officePerformance tracking and evaluationLms administration and reportingProject leadership
Senior Manager, Weld Engineering, Maintenance, and FacilitiesManager, Weld Engineering and MaintenanceAssistant Manager, Weld Engineering and MaintenanceWeld Engineering SpecialistEngineering Technician
Y-tec Keylex Toyotetsu AlabamaTenneco Powertrain
Calhoun Community College
Athens

Versatile senior manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

TOP SKILLS

Critical thinkingRoot-cause analysisFinancial analysisTask efficiencyMaintenance scheduling
Senior Practice Manager, OperationsCX, Operational Insights ManagerTransaction Operations ManagerRecruiting Operations ManagerRelocation Operations ManagerBusiness Development Manager
Intermountain HealthcareProvidence Health and ServicesColdwell Banker BainAlaska Air GroupHome Destination Real EstateBellevue Nissan
Eastern UniversityArizona State University
Salt Lake City

Senior management professional with proven track record in leading teams and driving operational success. Strong focus on team collaboration, adaptable to changing needs, and consistently delivering impactful results. Expert in strategic planning, resource management, and process optimization. Known for excellent leadership, problem-solving skills, and valuing patient experience.

TOP SKILLS

Performance metricsBudget managementVendor negotiationStrategic planningOperations management
Senior Project ManagerOperations Change Management AnalystEquity ProcessorFirst Mortgage ProcessorOperations ManagerPost Close Reviewer
Freddie MacNavy Federal Credit UnionSephora
Liberty University
Plano, TX

With a robust background at Freddie Mac, I excel in enhancing customer experiences through expert UX design and strategic product management. My collaborative approach with cross-functional teams and proficiency in data-driven decision making have significantly improved user satisfaction. Leveraging Agile methodologies and a keen problem-solving skill set, I drive impactful product innovations.

TOP SKILLS

User experience (ux) design & research: deep understanding of ux best practices, including user testing, journey mapping, persona development, wireframing, and prototyping.Customer experience (cx) strategy: proven track record of improving customer satisfaction by designing and implementing processes, features, and experiences based on customer insights and feedback. proficient in luma human-centered design.Customer journey mapping: experienced in identifying key touchpoints in the customer journey and collaborating with cross-functional teams to enhance and streamline the overall experience.Usability testing & feedback analysis: skilled in conducting usability tests, analyzing feedback, and using data to iterate and improve products to meet user needs.Collaboration with design & engineering teams: work seamlessly with cross-functional teams, including ux/ui designers, engineers, and product managers, to align on features and ensure a seamless customer experience.
Senior Content ManagerOperations Manager, Payment Integrity FWAESenior Recovery/Resolution Analyst
RialticOptum
Texas A&M University-CommerceWestern Governor's University
Sulphur Springs, TX

Driven Senior Content Manager with a proven track record at Rialtic and Optum, adept in content curation and fostering team collaboration. Recognized for leadership in managing high-performing teams and delivering a comprehensive policy edit library. Excelled in roles requiring attention to detail and strong organizational skills, significantly enhancing policy library coverage and team efficiency.

TOP SKILLS

Content curationOnline researchTeamwork and collaborationStrong attention to detailWriting skills
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