Hire Top Senior Manager

FRANCIS ORTEGA

Versatile Senior Account Executive offering experience in account development, documentation and business development. Expert at driving sales and building relationships. Dedicated to exceeding quotas and expectations. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Christopher Shropshire

Experienced Senior Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal/external customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Emmanuel Crespo

Talented Senior Marketing Manager excited to bring my 10-year background and expertise to clients. Highly proficient in translating data analytics into insights that guide future strategy development. Proven leader with solid communication and relationship building skills.

Celia Reynolds

Senior IT Project Manager with extensive experience leading cross-functional teams, internal and external customers. Drive project success through SDLC, Agile and Waterfall methodologies and empowering others.

Michael Juergens

Oversaw the development and execution of global IT strategies focused on improving infrastructure security architecture and integrating AI-driven automation solutions.

CASEY HUDSON

Dynamic Senior Project Manager with a proven track record at Blackbox Management, driving operational excellence and efficiency improvements. Expert in multi-project management and change management. Successfully increased project completion rates by 15% and enhanced decision-making speed through KPI dashboards, fostering a culture of collaboration and continuous improvement.

Frankie Saucier

A proactive and highly qualified management professional with extensive experience designing strategic plans for the customer experience process, policies, and procedures for large call center operations and managing contact center leadership. Possess the reputation of a creative leader able to develop thoughtful strategies that provide valuable content to customers. Known as a positive leader who strives for an environment of inclusive and productive collaboration. QUALIFICATIONS SUMMARY Possess 20+ years of experience in leading call/contact center operations. Design and communicate business cases for new projects and strategies to business audiences. Professional background includes 12+ years in product management supporting contact center technology. Technical expertise includes Kana, LivePerson, Radian6, Salesforce, Social Studio, Sprinklr, and Verint/Telligent.

ALYSSA KAROLICH

Seeking an opportunity to focus on expanding my project management skillset. I approach my projects by first listening, then strategically managing the overall design process to address each project's unique needs. This role will also allow me to advance my passion for mentoring junior designers. I'm passionate about helping my designers realize their full potential. I am a competitive, confident, and self-motivated leader with a natural ability to forge trusting interpersonal relationships. I know I can play an integral role as Starbucks Store Design Manager.