With a robust background in organizational development and a knack for engaging communication, I excelled at Marriott International and Starwood Hotels & Resorts, enhancing training delivery and employee development. My expertise in creating impactful training solutions and fostering an environment conducive to adult learning has significantly improved training outcomes throughout the company.
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Results-oriented Senior Account Manager with a strong background in Salesforce optimization and team leadership. Developed strategies that enhanced open rates and drove revenue growth. Focused on client account management and innovative problem-solving, consistently exceeding sales targets and improving operational efficiency. Ready to leverage extensive experience in developing account plans and fostering customer relationships in a new, challenging environment.
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To secure a challenging position that will allow opportunities for continual career growth, instituting communication, and emphasizing analytical abilities while benefiting the company. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
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Dynamic and results-oriented professional with a robust background in business development, logistics, and strategic sales. Proven track record of driving growth through the identification of new market opportunities, forging strategic partnerships, and leveraging expert negotiation skills alongside exceptional client relationship management. Proficient in optimizing supply chain processes, enhancing operational efficiency, and executing data-driven market analysis and strategic planning to achieve organizational success. Committed to delivering innovative solutions that align with business objectives and enhance overall performance.
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A collaborative and strategic professional with a player-coach leadership style. Experience leading multi-disciplinary groups on complex projects helping to drive revenue, customer satisfaction and brand equity. A creative problem-solver with a proactive and can-do attitude. Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
TOP SKILLS
I am a dynamic, innovative, driven leader with 10+ years of professional experience leading teams, managing projects, understanding customers/business needs, and providing solutions when gaps are identified. I have expertise in various roles including Customer Service sales, Business Training and Education, Quality Assurance, Sales Supervisor, and Program/Project Management.
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Highly-Proficient Major Incident Manager with a commendable 17-year track record, skillfully navigating the intricacies of technical challenges and translating them into actionable solutions. Expertise in dissecting complex IT outages and presenting succinct executive-level summaries. Proficient in utilizing a comprehensive suite of ITSM and monitoring tools, all while fostering a collaborative and approachable communication style.
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Results-driven Senior Program Manager with expertise in program management, strategic planning, and cross-functional collaboration. Demonstrated ability to lead initiatives that enhance organizational performance and drive project success. I am also open to, remote, on-site or a combination, if helpful.
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