Dedicated Customer Service Director with a 20-year track record of providing critical customer support in results-oriented environments both in the manufacturing and service sectors. An unwavering commitment towards customer service, employee development, and complex problem-solving. Adept at cultivating strategic relationships through positive communication and delivering results. Driven to improve both the customer and employee experience through improving communication through active listening and making information easily accessible to all.
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Pinnacle award-winning, dynamic, and charismatic leader who believes in the power of positive energy and data driven result. Passionate about emerging technologies, with over a decade of expertise in business development, pre-shot content, and software licensing, API integrations, asset management, growing partnerships, retaining key partners, and increasing revenue. Discovered and closed a 3M net new UX deal with NFLX.
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Achieved significant improvements in customer satisfaction and team collaboration at Pregis LLC by leveraging expert problem-solving and leadership skills. Excelled in fostering long-term customer relationships and enhancing service quality through strategic issue resolution and employee coaching.
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Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
TOP SKILLS
Accomplished Senior Account Executive known for driving results, cultivating client partnerships, and enhancing brand visibility. Demonstrates exceptional active listening and persuasion abilities. Adaptable professional motivated by dynamic environments and eager to tackle new challenges. Recognized in the market for compelling communication skills and a reputation for excellence.
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Qualified customer service representative with 15+ years in customer service and call center environments. Hard-working and reliable. Proficient computer skills and telephone etiquette. Seeking a position that will allow me to use my various skills. and expand my job knowledge.
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