Hire Top Senior Customer Service Executive

Jennifer Crane

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

JENNIFER FRERICKS MBA

Global enterprise services executive with 15+ years leading Professional Services, Customer Success, and SaaS-enabled service delivery across North America, EMEA, and APAC. Proven track record driving global service excellence, CSAT improvement, retention growth, and operational efficiency. Expert in digital transformation, CRM optimization (Salesforce), sales enablement integration, and cross-regional workforce planning. Adept at leading matrixed global organizations, scaling service operations, and aligning service delivery with commercial revenue growth. Experienced in highly regulated industries including Life Sciences, CPG, and automotive.

Amanda Alfaro

Focused Sales, Operations & Client Success Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. With 10 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Amber Balistreri

Detail-oriented and highly motivated Senior Email Specialist with extensive experience supporting both U.S. and international teams in fast-paced customer service environments. Skilled in managing complex email inquiries, coaching team members, and ensuring first-pass accuracy using omni-channel platforms, Salesforce, and Sprinklr. Skilled at reviewing reports, spotting trends, and finding ways to make processes smoother and more efficient. Known for being a dependable resource, helping resolve tricky issues, and keeping high standards, all while working independently from home.

Leticia Hernandez Basurto

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations efficiently. Genuine people-person successful mediating various disputes. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include multi-tasking and staying organized.

Amanda Jones

Customer service professional with solid background in delivering exceptional support and solutions. Known for reliability, adaptability, and unwavering commitment to team success. Strong interpersonal skills and ability to navigate complex customer interactions with ease.

Theresa Andrew

Dedicated customer associate with a proven track record of providing top-notch service and creating welcoming atmospheres for customers. Committed to surpassing sales targets and contributing to the achievement of company objectives. Known for being punctual and attentive to the needs of the team, ensuring a positive and efficient work environment.

Patrice Slater

Seeking Customer Service Agent role with 12 years experience. Skilled in handling high volume calls, problem resolution, and medical authorizations. Proven track record in customer engagement and crisis management at Engaged CX and Signify Health.