Knowledgeable, analytical, and detail oriented professional offering a diverse career history within retail and fixed operations identifying, designing, and deploying effective operational solutions focused on enhancing annual profits, stimulating increased productivity and strengthening stakeholder confidence. Rich experience improving customer service by developing and continuously updating standard operating procedures and policies eliminating barriers between front line employees and customers. A strong focus on opportunities continuously building employee skills and efficiency. An accomplished leader with propensity for driving organizational change, developing strategic vision, analyzing current processes to identify opportunities for improvement and leveraging staff to support corporate initiatives. Demonstrated professional strengths include: Employee Training & Education, P & L Management, Sigma Process Improvement Development, Trend Analysis, Project Management, Six Sigma Process Improvement Implementation, Problem Solving.
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High-achieving Senior Sales Executive with drive and expertise to handle any challenge. Energetic and committed to top performance. Poised, personable, dedicated to team-driven environment and dynamic customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with the ability to adapt to any environment.
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Enterprise ITSM leader with over 20 years of in IT industry. Proven leadership in planning and executing IT Operations & transformations. Delivered millions in cost savings and best-in-class information security compliance by creating measurable business value and enabling the business.
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Ambitious Senior Executive Chef with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with clients. Driven leader with P&L experience and delivering budgetary results.
TOP SKILLS
Dedicated customer service professional with strong verbal and written communication skills. Ready to apply analytical and problem-solving skills to help teams resolve customer complaints and foster long-term customer relationships. Confidently adjusts to changing situations and works well under pressure. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
TOP SKILLS
Results-driven professional with a passion for delivering outstanding service. Displays robust initiative and creative problem-solving abilities, thriving in collaborative environments. Proven ability to multitask effectively, bringing enhanced productivity and efficiency to fast-paced team-oriented settings.
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Experienced healthcare and administrative professional with 19+ years of experience in medical assisting, medical billing, medical reception, scheduling, insurance verification, prior authorizations, customer service, and administrative support. Skilled in Epic, NextGen, HIPAA compliance, patient communication, and coordinating quality patient care.
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Highly organized administrative professional with more than 20 years of experience supporting executives, coordinating operations, managing schedules, organizing events, and delivering exceptional customer service. Known for professionalism, discretion, strong communication skills, and the ability to manage multiple priorities in fast-paced environments.
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