Accomplished retail manager with expertise in overseeing operations and building high-performing teams. Proven skills in attention to detail, initiative implementation, and task management. Experienced in developing training programs and executing strategies that enhance performance, drive operational efficiency, and ensure compliance.
Results-driven Senior Relationship Manager with expertise in strategic planning and sales collaboration. Proven ability to foster strong client relationships and deliver tailored solutions that enhance customer engagement and satisfaction.
Results-driven Senior Relationship Manager with expertise in client relationship management and financial analysis. Proven ability to deliver tailored solutions that enhance customer satisfaction and drive business growth.
Senior Program ManagerSenior Project Management ConsultantProject Management Professional (PMP) InstructorDirector, Project Management OfficeProgram Manager
Per ScholasAllstate (Ivantage)University of ArkansasDirector, Project Management OfficeMartinFederal Consulting, LLC
Webster UniversityUniversity of Arkansas At Little Rock
Sherwood, AR
Strategic operations and portfolio management leader with more than 15 years of progressive leadership experience driving enterprise operations, PMO transformation, governance, and cross-functional execution across nonprofit, Fortune 500, higher education, and federal organizations. Proven success designing scalable operating models, establishing governance frameworks, optimizing business processes, and leading multimillion-dollar portfolios from strategy through execution.
Recognized for building Project Management Offices (PMOs), developing Centers of Excellence, architecting enterprise Smartsheet solutions, implementing executive dashboards, and creating standardized operating procedures that improve organizational effectiveness, strengthen governance, and support executive decision-making. Trusted advisor to executive leadership with a demonstrated ability to align strategy, people, processes, and technology to deliver measurable business outcomes while fostering a culture of accountability, collaboration, and continuous improvement.
TOP SKILLS
Pmo developmentPortfolio managementStrategic planning & executionOperational governanceBusiness process optimization
Armstrong Transport GroupUnited States Marine Corps ReservesArtistry LandscapingCrown Pointe Remodeling
Marine Corps Engineer School (MCES)Highlands High School
Highland Heights, KY
Business development and account management professional with over four years of success generating revenue, managing customer relationships, and negotiating complex service agreements. Currently serving in the United States Marine Corps Reserve as a Combat Engineer, providing leadership experience, operational planning expertise, and a mission-focused approach to problem solving. Proven ability to build strategic partnerships, develop new business opportunities, and deliver results in dynamic, high-performance environments.
Results-driven Operations and Logistics Leader with extensive experience in Amazon Logistics (AMZL), specializing in RTS, Loadout, and Same-Day Sort operations. Proven track record of leading large-scale logistics functions, managing labor and performance metrics, optimizing operational workflows, and driving continuous process improvements.
Demonstrated success in independently leading RTS and DSP loadout operations, developing data-driven reporting tools, and partnering with DSPs to improve compliance, operational visibility, and delivery performance. Recognized for creating impactful initiatives, including daily performance recap reporting and compliance tracking programs focused on Engine-Off, Service Type, DVIC and DNR concession metrics.
As an Area Manager, successfully led the relaunch of PFSD sort and dispatch operations, maintaining over 95% on-time dispatch performance from 2024 through 2026. Contributed to DSF8's top regional performance during Peak 2022, supported the site's #1 On-Time Dispatch (OTD) ranking during Peak 2023, and played a key role in achieving 2nd overall regional performance and 1st among XL sites during Peak 2025. Skilled in team leadership, operational planning, performance management, process optimization, and cultivating a culture of safety and accountability.
TOP SKILLS
Communication skillsComputer literacyProblem solvingOperations managementWarehouse safety
Area Manager IIArea Manager IAccounts Receivable RepresentativeFulfillment Specialist
AmazonGE AppliancesTarget
Indiana University Southeast
Memphis, IN
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
TOP SKILLS
Microsoft office proficiencyTeam developmentCross-functional collaborationInventory management systemsProficient in oracle software
Accomplished Senior Technical Manager with expertise in software development, product management, and DevOps practices. Proven track record in mentoring teams and delivering high-quality projects on time. Lifelong lover of games and other interactive media.
