Operations leader with 15+ years of progressive experience across enterprise technology sales and high-volume fulfillment environments. Proven track record of driving efficiency, reducing costs, and improving performance through data-driven decision making and strong team leadership, well-versed in Six Sigma methodologies, leveraging continuous improvement frameworks to eliminate operational bottlenecks and boost team productivity.
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Senior IT Project Manager with 15 years of IT experience and 8 years in Project Management, including 5 in senior roles. Holds Certified Scrum Master (CSM) and Security+ CE certifications, along with an active TS/SCI clearance. Drives successful project delivery through effective communication and a background in Cyber Defense, Audio/Video engineering, and defense contracting since 2018.
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Experienced Human Resources Manager with expertise in HR policies, team building, supervision, and effective communication. Managed a $10 million government contract while implementing HR technology systems that streamlined processes. Dedicated contributor to a positive workplace culture and enhanced employee relations.
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Dynamic Senior Manager of Marketing & Analytics with a strong track record in enhancing operational efficiency and profitability across over 50 branches. Expertise in leveraging analytics to guide budget allocation and optimize marketing channels, resulting in substantial cost reductions and improved performance metrics. Committed to driving strategic initiatives that support business growth.
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Senior Technical Program Manager with expertise in enterprise merchant onboarding, driving $50M+ ARR, and AI-augmented metrics across complex delivery environments. Demonstrated success in delivering stable go-lives, implementing agile methodologies, and fostering alignment across C-suite leadership and cross-functional teams.
TOP SKILLS
I am an accomplished Cyber Security professional with 13+ years focused in the practice areas of Governance & Risk Compliance and Program Management. I offer a broad scope of experience derived from extensive Project Management & Program Management within the Federal (Defense), financial (Banking), and commercial spaces. I am well experienced in the areas of PCI-DSS, NIST CSF, NIST-800-53, NIST 800-171 and vendor risk management.
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Banking and Digital Product Management professional with 15+ years of experience across product management, digital payments, banking operations, client servicing and regulatory transformation. Experienced in Payment Aggregator initiatives, ONDC enablement, RBI compliance, end-to-end product lifecycle management, stakeholder management and process improvement. Adept at collaborating with Business, Technology, Operations, Risk, Compliance and Legal teams to deliver customer-centric digital solutions.
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Driven professional with expertise in sales growth, client relationship management, and cross-functional collaboration. Strong verbal and written communication skills enable effective presentation creation and simplification of complex information for varied audiences. Focused on leveraging skills to enhance organizational success and achieve performance targets.
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