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Cafe ownerTaxi driverLead baristaBarista supervisorInterior designer and decoratorBarista supervisorDriver and Valeter
Self EmployedThe Bristly HogCafe NeroCosta CoffeePorsche Centre
Cleveland college of Art & DesignLancaster & Morecambe college of Art & DesignThe Lakes School
Kendal, England

Detail-oriented professional experienced in EPOS operation, customer service procedures, and budgeting. Achieved operational efficiency through proficiency in cash handling, inventory management, and equipment maintenance. Focused on enhancing customer satisfaction while leveraging over 15 years of progressive business experience.

TOP SKILLS

Epos operationCustomer service proceduresBudgeting and accountingCash handlingInventory management
Owner/PresidentProfessor of Social Marketing, Theory and PracticeDirector of Social Issue MarketingExecutive Board Member/Communication ChairHealth Marketing
Stages of Change MarketingThe George Washington University, Milken InstituteIQ SolutionsInternational Social Marketing Association (ISMA)Centers For Disease Control and Prevention (CDC)
University of South FloridaCDC UniversityArt InstituteIndiana University
Annapolis, MD

Ms. Hentz has 30+ years of experience representing a singular professional niche that combines successes in both corporate and behavior/social change marketing, combined with a deep applied knowledge of public health conditions and effective prevention communications to specific target audiences. She has worked in both government and private-sector environments and has shown unique expertise in building public and private partnerships and engaging stakeholders to support the strategic planning and promotion of public health initiatives. Over many years working in government, private, and academic public health organizations, Ms. Hentz’s network of public health officials, covering a diverse array of expertise, is extensive. Her own areas of expertise are in maternal child health, immunization, native health, and food and nutrition. She is committed to incorporating community members in all strategic planning, and in integrating and honoring cultural approaches to any solution.

TOP SKILLS

Marketing frameworks and tools applicationStrategic planningCommunity-level integration in problem solvingPartnershipsCultural competency
Loyalty Director, Owner Engagement & Ops SupportDirector, Revenue Management Advisory Services
Marriott International, Inc.
University of Cincinnati
Hilliard, OH

Accomplished Director at Marriott International, Inc., renowned for leveraging industry knowledge to enhance client relations and strengthen partnerships. Expert in conflict resolution and data analysis, with a proven track record in change management and team leadership, significantly improving operational efficiency and team dynamics.

TOP SKILLS

Data analysisConflict resolutionDecision-makingCharismatic leaderChange management
Video Producer/Owner/OperatorVideo Producer/EditorVideo Producer/Editor/ShooterVideo Producer/Editor
Alpha Channel Films, LLCAMS PicturesAmerican Heart AssociationCity Of Plano
Addison, TX

Marine Corps veteran and creative professional with a strong background in video editing and multimedia production. Expertise in managing post-production workflows and enhancing storytelling through advanced editing techniques. Committed to delivering impactful visual content that meets tight deadlines.

TOP SKILLS

Animation and motion graphicsMultimedia productionDrone videographyVideo editingPhotography
Founder/OwnerFounder / OwnerDivisional Sales Manager / Visual Implementation ManagerAssistant Buyer / Cty. Mngr. – Tobacco, Alcohol, FBusiness Reset Analyst / Project ManagerSpace Optimization AnalystTransition Program Manager
Outdoor Living Plus, Inc.Fabco Solutions, Inc.Sears Holding / Kmart CorporationKmartKmart, Sears Holding
Wilson Learning CorporationDale CarnegieCarlson Learning CompanyWalker Regional Technical SchoolTW Martin
Gallatin, TN

Experienced retail and supply chain professional with proven track record in a variety of roles from space planning to buying to account management with several layers in between. Proven track record with multi-million dollar accounts from mass, wholesale, specialty, grocery and e-commerce. Accounts include Dollar General, Family Dollar, Big Lots, Chewy, Mid States and other various specialty and wholesale customers. Successfully build strong relationships with internal and external partners. Effective communicator with strong analytic and problem solving skills. Passionate about delivering quality, service, and profitability to my company and customer.

TOP SKILLS

Building internal and external partnershipsAccount and project managementIndustry expertise both retail and vendor.Proficient in various plan-o-gram building programs and microsoft office applications.Adaptable with various reporting programs and building presentations.
Small Business Co-OwnerService Advisor
Gulfway Auto SalvageBilly Navarre
Alfred Barbe High SchoolHenderson State UniversityMcNeese State University
Enterprise, AL

Dynamic small business co-owner with over 30 years of experience in managing operations within the auto salvage industry. Proven track record in coordinating customer service inquiries, training staff on safety protocols, and driving compliance with regulations to ensure efficient workflow.

TOP SKILLS

Customer serviceCustomer relationship managementEngine diagnosticsInventory managementAdaptability in tasks
Co-OwnerVice President of Sales and MarketingSenior National Sales ManagerSales DirectorNational Sales ManagerCall Center Manager
Influence DirectAltair Data ResourcesNational Pen CorporationChallenger CorporationTowery PublishingCMC
University of Tennessee
Murfreesboro, TN

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

TOP SKILLS

Problem-solvingSales strategiesBusiness strategyCreative thinkingConflict resolution
OwnerNurse Educator, Infection PreventionAssistant Director of Nursing ServicesRegistered Nurse Case ManagerRegistered Nurse Manager
The Royal Court Gift Shop/Tanya Hargat Art & DesignsHoneyBee HandiworksRoyal Cape Cod Nursing and RehabilitationFidelis Hospice and Palliative Care
Apostolic Christian Theological SeminaryQuincy CollegeMercy College
Plymouth, MA

Dynamic entrepreneur with a proven track record at The Royal Court Gift Shop and currently with Tanya Hargat Art & Designs. Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results. During my experiences as an Assistant Director of Nursing, in the Long Term Care setting and a Case Manager in the Hospice settings, it has provided me with a robust background in nursing management and patient care. Known for effectively leading teams and implementing care strategies that improve patient satisfaction. Focused on collaboration and adapting to dynamic healthcare environments. Skilled in clinical oversight and resource management. As a hospice care professional I was able to utilize my seasoned skill set in patient assessment, care planning, and pain management. Known for team collaboration and adaptability in dynamic healthcare settings. Reliable and focused on delivering compassionate care and achieving patient-centered outcomes.

TOP SKILLS

Customer relations, small business operations, managementProficient in microsoft word, microsoft excel, google office suiteQuality assuranceAdvanced care planningClinical expertise, patient education, pain assessment
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