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Hire Top Field Operations Manager

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Operations Manager - InsuranceCasualty Claims Adjuster, Automobile and Property
USAA | August 2017 to July 2026USAA Insurance | February 2005 - August 2017
University of PhoenixAmerican InterContinental University
Suffolk, VA

Mission-driven servant leader with more than 21 years of progressive experience of managing and leading casualty, injury, auto, and property claims while serving military members, veterans, and their families. Committed Eight-year United States Air Force Veteran with a passion for delivering exceptional service, developing high-performing teams, and creating innovative operational strategies that improve member outcomes, employee engagement, and organizational performance. Recognized for building collaborative, mission-focused cultures where employees are empowered to excel, embrace change, and deliver outstanding service to those who have served our nation. Proven ability to leverage data, operational insights, technology, and cross-functional partnerships to drive continuous improvement, regulatory compliance, quality assurance, and claims excellence while remaining steadfast in the commitment to serving military families with integrity and compassion.

TOP SKILLS

Operational efficiencyStaff developmentWorkflow optimizationClaims managementTeamwork and collaboration
Assistant Store Manager, OperationsHandbag, Accessory & Sunglass Department ManagerOperations ManagerStore Manager
Dick’s Sporting Goods House Of SportNordstromNordstrom INCAshley Stewart
Temple University
United States

Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.

TOP SKILLS

Strategic forecastingTraining programsOperational efficiencyForecasting requirementsWorkflow schedules
Operations Manager
Alro Steel Corporation
Northwood University
Orlando, FL

Results-driven operations executive with 18 years of leadership experience in large-scale operations and facility management. Directed teams of over 125 employees while overseeing multi-million dollar revenue streams. Spearheaded facility startups and operational evaluations across multiple states, ensuring high performance and reliability.

TOP SKILLS

Facilities managementPreventive maintenanceEquipment reliabilityBudget managementContractor & vendor management
SENIOR MANAGER, ADVANCED SOLUTIONS – BUSINESS OPERATIONSNATIONAL RESOURCE MANAGER – PROFESSIONAL SERVICESRESOURCE MANAGER – Digital ConsultingRESOURCE MANAGER – Audit & Assurance – Private Company ServicesRESOURCE OPERATIONS MANAGER – Digital Marketing & Business SolutionsResource ManagerProject CoordinatorProject Manager
Compugen CanadaDeloittePwCOnX MomentumGANZ Studios Inc.THALES CanadaBell Canada
Seneca College of Applied Arts And Technology
King City, Canada

Resource Management and Workforce Planning leader with a strong track record in optimizing capacity and utilization for professional services organizations. Recognized for developing executive dashboards and strategic reports that enhance decision-making and operational performance. Proven ability to build trusted relationships and drive change while simplifying complex workforce challenges.

TOP SKILLS

Workforce planningResource managementUtilization managementResource optimizationHeadcount planning
Transportation Supervisor/Operations ManagerSupply TechnicianMail Inserter OperatorPostal ClerkQuality Assurance TechnicianWarehouse LeadPostal Clerk / Administrative OfficerComputer Numerical Control (CNC) Operator / Team Lead
Department Of Defense Air ForceBowheadBlueCross BlueShield of SCVectrus/ ArmyPure Power TechnologiesHome Depot Distribution CenterWorldwide Language Resources, LLCFN Manufacturing, LLC
Lakewood High SchoolCentral Carolina Technical College
Columbia

Highly trusted logistics and operations professional with an active clearance and over a decade of experience supporting U.S. Department of Defense missions in high-risk environments. Demonstrated leadership in coordinating transportation for over 200 personnel, achieving zero mission delays while ensuring strict compliance with DoD access control procedures.

TOP SKILLS

Access controlFacility surveillanceTransportation coordinationSecure facility monitoring & surveillanceSecurity compliance
Field Operations ManagerField Operations SupervisorField TechnicianInstallerStocker / Associate
National OnDemandJ&S CommunicationsFence MenderByron's Liquor Warehouse
Choctaw High School
Oklahoma City

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

TOP SKILLS

Team collaborationCustomer service excellenceMultitasking abilitiesAttention to detailTime management
Operations ManagerGeneral ManagerShop Tech, Lead Tech, OPS Mgr., GMHeavy Truck MechanicHeavy Truck Mechanic, Lead Tech
Transdev Fleet ServicesGlick Fire EquipmentFirst Vehicle Services (Transdev Fleet Services)FedEx ExpressBeaver Valley Truck Center
Western Beaver High School
Midland

I have been in the heavy truck repair and maintenance field my entire career. I have vast experience in diagnosing and repairing all systems including electrical, hydraulic, cooling, steering, braking and suspension. I do understand that much of my knowledge would not pertain to your business exactly but I do believe that much of what I know could be implemented at Big Digital Energy. I do hold a Class A CDL and Pennsylvania class 7 State inspection license.

TOP SKILLS

Problem-solvingTeam leadershipOperations managementEmployee relations and conflict resolutionEmployee motivation
Operations Manager II (L6)Transportation Area ManagerTransportation LeadOperations Administrative AssistantOperations Manager
AMAZONGUITAR CENTER
Carlsbad High School
Seymour, TN

Results-driven Operations and Transportation Leader with 18 years of experience in logistics, safety, and workforce management. Expertise in managing teams, optimizing transportation networks, and implementing safety programs. Skilled in emergency response coordination, fleet operations, and developing operational standards to mitigate risk. Recognized as a Regional Safety Subject Matter Expert with a focus on driving operational improvements.

TOP SKILLS

Transportation operationsFleet & yard operationsOperational safetyOperational planningPerformance management
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