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Executive Administrative AssistantRetail Store ManagerAssistant Store ManagerClaims SpecialistSupervisorAssistant General ManagerManagerSales RepresentativeAsset Protection Manager
JDS JanitorialT-Mobile, New T-MobileSprintState FarmBest BuyTarget
Full Sail UniversityWashington High School
Tacoma, WA

Smooth and professional Executive Administrative Assistant with experience enhancing executive productivity and improving business operations. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

TOP SKILLS

Human resources oversightAdministrative managementPriority managementAdministration and reportingData and trend forecasting
Commercial Surety Account Executive / Team LeaderCommercial Surety Account Underwriter
Travelers, Bond Express
Indiana University of Pennsylvania
Chester Springs, PA

Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions. Skilled in financial analysis, marketing, operational excellence, and team leadership. Proficient in Salesforce, and committed to mentoring and training teammates.

TOP SKILLS

Underwriting expertiseStrategic planningCollaboration with underwritersBusiness developmentSalesforce proficiency
Elite Account ExecutiveCustomer Service SpecialistMortgage Customer Service AgentCustomer Experience RepresentativeCustomer Service Sales Representative
YelpPowerlendAmerihome MortgageAT&T Wireless Authorized RetailerLos Angeles Times
Alacrity SolutionsLong Beach City CollegeComputer Network And TrainingSpeaker Of The Forum
719 E. Sierra Madre Ave Azusa, CA

Dedicated and results-driven customer service professional with over 10 years of experience delivering exceptional support in high-volume, fast-paced environments. Proven ability to resolve complex customer issues while utilizing CRM systems, such as Salesforce, to maintain accurate case management and high satisfaction scores. Adept at managing large volumes of communication across multiple channels, consistently achieving performance targets through strong time management, problem-solving, and attention to detail. Known for excellent communication skills, multitasking under pressure, and working cross-functionally to enhance the customer journey. Well-prepared for a remote claims support role, with a strong foundation in empathy, accountability, and customer advocacy.

TOP SKILLS

Management and leadershipOrder processing and returnsInterpersonal communicationProblem solvingMicrosoft office suite
Executive Director, Demand Planning, Travel Retail WorldwideDirector, Demand Planning, Travel Retail WorldwideAdjunct Professor, Global Supply Chain ManagementSr. Demand Planning ManagerCustomer Marketing ManagerDemand Planning ManagerDemand Planner/Sr. Demand PlannerLocation Planning Analyst, Missy Front of Store & Missy BottomsAssistant Planner, Fine Tabletop and Giftware
Estee Lauder CompaniesFashion Institute of TechnologyNARS CosmeticsCOTY, IncRoss StoresBed, Bath & Beyond
Fashion Institute of TechnologyMarist College
Palm Beach Gardens, FL

Executive Director of Demand Planning with over 19 years of expertise in global sales analytics, demand planning, and supply chain management. Proficient in leveraging Power BI, SAP, and cross-functional leadership to enhance inventory management and strategic decision-making. Recognized for fostering team autonomy and innovation, driving brand performance through collaborative initiatives and forward-thinking strategies.

TOP SKILLS

Demand planningSupply chainSales analyticsTrade marketingFinancial analysis
Account Executive2044- Personal Lines Insurances AgentRealtorLiquor Store ManagerBakery ManagerBakery Lead /Assistant ManagerCake Decorator
Goosehead InsuranceSabiz Realty IncSoutheastern Grocers/ WinnDixie Store #0393Southeastern Grocers/ Winn Dixie. Store # 0384Winn Dixie / Stores # 0252/0384Winn Dixie / Stores # 0393/0249/0254
Miami Dade CollegeRichards Education Service IncGold Coast School of Real EstateAmerican High School Academy
Miami, FL

Bilingual (English/Spanish) and results-driven professional with over 15 years of experience across insurance, real estate, administration, and retail leadership. Currently excelling as an Account Executive and lead administrator in a top-ranked insurance agency, managing large client portfolios and streamlining operations to deliver exceptional service. Licensed Personal Lines Insurance Agent (2044) with a proven ability to simplify complex policy information and provide tailored coverage solutions aligned with client needs. Also a licensed Florida Realtor since 2021, applying strong negotiation skills, market insight, and a customer-first mindset to deepen business relationships. Previously led high-performing teams as a Liquor Store and Department Manager for over a decade, gaining expertise in budgeting, sales, and customer satisfaction. Known for being adaptable, proactive, and trustworthy—ready to bring professionalism, communication, and initiative to remote or in-person roles.

TOP SKILLS

Strong organizational and time management skillsProfessionalism, discretion, and ability to multitask in high-pressure environmentsDocument preparation, data entry, and record keeping (digital and physical)Proficient in microsoft office suite (word, excel, outlook, powerpoint) and google workspaceSkilled in remote communication tools (zoom, teams) and team coordination
Sr. Sales Executive, Large Group / NationalBroker Sales ExecutiveKey Account ManagerSr. Account ExecutiveProducer & Account ExecutivePartner, Director of Employee Benefits, ProducerEmployee Benefits Sales ExecutiveEmployee Benefits SpecialistAccount ManagerOffice Manager
BCBS Of TexasBenefitMallContinental BenefitsLucent HealthMHBT, Inc.Tex-Cap Insurance Services, LPSovereign Insurance GroupCSI Employer ServicesJoe Max Green Insurance ConceptsAmerican Medical Security
Hallsville Independent School District
Denton, TX

Results-driven professional with 29 years of experience in sales and account management, specializing in high-value relationships. Achievements include significant increases in new business and enhanced client satisfaction through customized sales strategies. Recognized for strong teamwork and adaptability in diverse and dynamic environments. Expertise in relationship management and strategic planning to drive positive outcomes.

TOP SKILLS

Effective communication skillsAnalytical and creative thinkingResults orientationData-driven decision makingCuriosity and adaptability
Trust Officer and Executive DirectorTrust Administrator and Vice President
J.P. Morgan Trust Company of Delaware
Cannon Trust SchoolWilmington University
Highlands, NJ

Results-driven Executive Director experienced in estate planning review for ultra high net worth clients and complex families, with a strong focus on risk management. Well-versed in producing reports, evaluating account revenue and handling quarter and year-end closings. Meticulous, conscientious and methodical in approach.

TOP SKILLS

Leadership qualitiesOrganizational capabilitiesRegulatory compliance awarenessProject management experienceCross-cultural sensitivity
Chief Executive OfficerFounderClinical ManagerProgram DirectorClinical DirectorAdolescent TherapistMental Health CounselorProgram DirectorOffice Administrative AssistantAcademic Program AssistantSummer Camp CounselorPsychology Research AssistantLicensed Practitioner of the Healing ArtsAdolescent TherapistCommunity Education CoordinatorCounseling InternPre School TeacherLead TeacherSubstitute TeacherService Desk AssociateCirculation Clerk
On Epiphany Lane, LLCEpiphany Lane CounselingIntegrated Psychotherapeutic ServicesYouth Advocate Programs, Inc.Youth Advocate Program, INC, Y.A.PHickory Trail HospitalZoom Counseling And Rehab92Y CampsDean Hope CenterTeachers College, Columbia University92nd Street Y-Camp Bari TovColumbia University Department Of Psychiatry And New York State Psychiatric InstituteChild and Family Guidance CentersTimberlawn Mental Health SystemNew Beginning CenterNorthway Christian ChurchEmler Swim SchoolDuncanville ISDMD Anderson LibraryJohn O'Quinn Law Library
Teachers College of Columbia UniversityTexas A&M CommerceUniversity of HoustonSkyline Career Development Center
Dallas, Texas

Licensed Professional Counselor and business owner with expertise in clinical direction, community education, and developmental psychology. Founder of On Epiphany Lane, LLC, providing services to support professionals, entrepreneurs, and leaders in high-stress environments. Specializes in preventing burnout and maximizing potential by offering tools to maintain high performance while fostering peace, power, and joy. -

TOP SKILLS

Program managementBehavioral health knowledgeClinical educationOrganizational leadershipStaff management
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