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Director of Assessment and AccountabilityDirector of After School Operations (21st Century)Reading Intervention TeacherFifth Grade TeacherHigh School Director of TheaterFifth Grade TeacherActor (Groundlings Assistant Director)West Middle School Musical Director
Santa Fe Public SchoolsRuidoso Municipal SchoolsBless The Mark Players Sterling Ren. FestivalAuburn Enlarged City School District
Northcentral UniversitySyracuse UniversitySUNY College At CortlandUniversity of Southern Mississippi
Santa Fe, NM

Stakeholder-focused Educational leader trained and versed extensively in both education and performance backgrounds. A candidate well-versed in collaborating with both theatre staff, actors and technicians and their unique training requirements, as well as students and faculty from traditional educational settings in order to promote instructional and academic success. Easily able to work within both hemispheres of the brain during creation. On the one hand, an excellent analytical mind capable of data entry or analysis with commitment to streamlining educational outcomes. On the other hand, the candidate is just as comfortable providing stakeholders with the strategies and procedures necessary to blossom in their creations. Though not concurrent, the candidate benefits from deep study of both the fields of Theatre Performance and Educational Instructional Design. Creating a unique artistic blend of disciplines, trained in providing big picture vision or equally able to provide meticulous attention to detail as required by the project. As an educational leader, the candidate has a record of successful design and implementation of educational programs and services well received by the community stakeholders. By serving as a trusted resource to patrons, school personnel, and executive boards the candidate has earned valuable insight into the politics which make educations move. Possessing a successful record of empowering staff while procuring resources to achieve program objectives within budget. By leveraging research-based academic interventions, strategies and instruction through judicious analysis of data the candidate has successfully achieved positive outcomes for students of all age levels, vocations, and advocations.

TOP SKILLS

Instructor coaching (acting professionals 6+ yrs)Teacher training (3 yrs)Program management (10+ yrs)Student counseling/instruction at all age levels from elementary to adult (10+ yrs)Educational leadership (4 yrs)
President & Managing DirectorAdjunct Professor
Nextions LLCNorthwestern University
Northwestern UniversityUniversity of Southern CaliforniaDePaul University
Chicago, IL

Leading researcher, author, advisor, and teacher in the fields of leadership, cultural change, equity, diversity, and inclusion; Results-oriented business leader who has advised clients from Google, Walmart, Visa International, Starbucks, and Gap to not-for profits focusing on gender equity, immigrant and refugee rights, and economic justice.

TOP SKILLS

Business planningDeveloping and delivering innovative presentationsPersonnel training & developmentStrategic planningStakeholder relations
Director of Keno, Sportsbook, Racebook and BingoDirector of Keno and Race Book OperationsManager of Keno Operations
Foxwoods Resort And CasinoFoxwoods Resort Casino
Eastern Connecticut State University
Waterford, CT

Dedicated professional with over 30 years strength in creating operational and financial success. Proactive leader with strength in communication and collaboration. Networked, collaborated, and negotiated proactive partnering with internal and external clients as well as a liaison between the executive team. Skilled at start up initiatives, recruitment, onboarding, team building and mentorship; product acquisition and inventory control.

TOP SKILLS

P&l accountabilitySales and profits maximizationStart up operations & developmentOperations management & leadershipTalent recruitment
Director of New Construction and RemodelingProject ManagerSenior Financial ConsultantFinancial AdvisorAccount ExecutiveClaims-Support & Process Design Senior Consultant II
First Class General ContractingNew Leaf RemodelingParoEdward JonesHorace MannAllstate
ITT Technical Institute - Indianapolis
Poplar Grove, United States

Goal-driven professional with a solid background in production and client management. Experienced senior leader successful in new division creation and maintaining profitable margins. Adept at industry changing technology with a hands-on style, excellent attention to detail, and in-depth understanding of company and customer relationships.

TOP SKILLS

XactimateFire restorationWater damage restorationStrategic leadershipCross-functional team leadership
Director, Customer SuccessCustomer Success ManagerGlobal Enterprise Strategic Accounts DirectorSenior CX ConsultantStrategic Client DirectorEnterprise Sales - Customer Experience Practice AdvisorNamed Account ManagerEnterprise Customer Success DirectorKey Client ManagerCustomer Success Director
MEDALLIANUVISERVICE PROFIT CHAIN INSTITUTEHIREVUECISCOAVAYAMARITZ CX / ALLEGIANCETELECOM NZ LTDTelecom Vanuatu Ltd (TVL)
The University of Waikato
Salt Lake City, UT

Results driven Customer Success Leader, with a broad background supporting, and growing key accounts. Highly motivated, empathetic, and resourceful, ensuring customer outcomes are achieved, both internal and those of clients. Proactive approach, with a natural ability to anticipate the teams and client's needs. Highly adaptable, embracing change and seeing challenges in a positive light. Highly sociable, optimistic, with a genuine interest in people and what drives them. Encouraging leader , relishing the challenge of leading a team to exceed their goals and targets. Analytical problem-solver with talents for team building and motivating, as well as excellent customer relations aptitude and relationship-building skills.

TOP SKILLS

Customer-first mindsetServant leader - nurture and elevateCritical thinkingResults-drivenProblem solving
Independent Sales DirectorAccountant
Self EmployedCollin A Mbanugo, M.D.
Armstrong UniversityPhilander Smith College
Douglasville, GA

Organized and very dependable candidate with a positive attitude and eager to secure customer service position. Also available to take on added responsibilities to meet team goal when needed

TOP SKILLS

Sales presentationsCustomer engagementAccount managementCustomer billingCustomer service
Director of OperationsManager of OperationsAccount Manager
Optum Financial
UW Stout
Andover, MN

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Operations Director with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and problem-solving abilities.

TOP SKILLS

Strategic planningOperations oversightProcess improvementProcess improvementsOperational efficiency
Director of Client ServicesAdministrative AssistantAssistant Branch Manager
MSB School ServicesLeander ISDWells Fargo
Leander High School
Leander, TX

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

TOP SKILLS

Client relationshipsRecruiting and hiringDecision makingProject managementAdaptability
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