Operations DirectorCommunity Support SupervisorCommunity SupportInternStudent Aide (Assistant)
AHRC NYC, Cyril Weinberg Adult Day CenterAHRC NYC, Howie Stone Adult Day Center, Professional, CSPAHRC NYC- Howie Stone Adult Day CenterNA
Manhattan College
White Plains, NY
Forward-thinking team leader skilled at operating departments effectively to meet goals. Successfully developing and implementing policies, procedures and plans to enhance and direct company activities. Accomplished in allocating resources and coordinating plans by utilizing excellent verbal and written communication, program management and team leadership abilities gained during seven year career in the social service field.
TOP SKILLS
Microsoft office applications (word, excel, powerpoint, publisher), apple computer applications, raiser’s edge, mail mergeKnowledge of some medical terminology as a result of concepts of allied health course at manhattan collegeLeadership and team experienceSpecial projectsDetail-oriented
Cheng Xin Resources (M) Sdn BhdGlobal Links Bd Sdn Bhd
Royal University Of DhakaA.B Higher Secondary School (117820)Ujangram Secondary School
Kuala Lumpur
Accomplished Director of Operations at Cheng Xin Resources (M) Sdn Bhd, adept in strategic planning and execution, with a knack for fostering teamwork and collaboration. Spearheaded initiatives that significantly enhanced operational efficiency and cost control, mentoring a high-performing team to exceed goals. Renowned for interpersonal skills and achieving notable company-wide savings.
TOP SKILLS
Strategic planning and executionStrategic planningProcess improvementsOperations oversightBusiness management
Director – IT Services & Operations SupportDistrict Manager – ICT, Service Delivery & OperationsTechnical Analyst / Project Support Officer
The BNB Women UniversityBoard of Revenue, Government of SindhStandard Chartered Bank, Pakistan
Karachi, KP
Business and operations support professional with 15+ years of experience supporting complex organizations across IT, digital operations, service delivery, and process improvement. Proven ability to step into fast-moving environments, understand business needs quickly, and provide hands-on operational, technical, and digital support with minimal supervision. Strong background in coordinating vendors, improving workflows, supporting digital initiatives, and enabling small teams to operate more efficiently.
TOP SKILLS
Business operations supportDigital & process enablementCross-functional coordinationVendor & stakeholder managementDocumentation & workflow optimization
Ateneo Post Graduate Business SchoolColegio De San Juan De Letran
Lot 21 Blk 13 Castleton St Langkaan Ii Dasmarinas Cavite, Cav
Joanne is an experienced Director for Operations that has been in the BPO industry for 20 years. She has been part of one of the biggest and longest Technology and Telco account for Sykes with over 400 employees. A certified Six Sigma Green Belt that has been involved in several process improvement activities in the organization.
She is a graduate of Business Management at Colegio de San Juan de Letran and took several leadership courses at Ateneo Professional Schools, Center for Continuing Education. Outside work, Joanne enjoys travelling and spends most of her weekends going on a mountain hike.
TOP SKILLS
Business forecastingStaff developmentSchedule managementFinancial administrationLeadership training
Associate Director and Country Lead-Clinical Trial OperationsClinical Research Associate-OncologyClinical Research Associate-IIClinical Research AssociateOfficer-Clinical BiostudiesClinical Research Coordinator-Oncology
Pi Health Ltd.AstraZenecaIQVIA (FSP Eli Lilly)Lotus Labs (unit of Teva Pharmaceuticals)HealthCare Global Enterprises Ltd.
University of MysoreRajiv Gandhi University of Health Sciences, Karnataka
Bengaluru
Strategic clinical operations and health-tech leader with 8+ years of extensive experience in global clinical trial operations and management, 4+ years of experience in clinical trial project management and regulatory affairs management, 2+ years of experience in agile software project management and product development, helping top-tier MNC Pharmaceutical Companies, Contract Research Organizations (CROs) and Health Technology organizations deliver large-scale Phase II, Phase III and Phase IV global clinical trials and trial software products to drive success and growth for the organizations have worked for.
Excel in delivering high-quality clinical trials, and have a talent for global clinical trial project management, country operations management, GCP audits, and regulatory inspection readiness, KOL management, business development, medical writing, regulatory affairs management, CRA and CTA training, and fostering growth.
Dedicated to enabling Pharmaceutical Biotechnology and Health-technology organizations to discover and implement effective solutions for complex, high-priority clinical trials.
Expert in advancing new technologies to optimize clinical trial management, reduce costs and timelines, and enhance trial data quality, serving as a pivotal consultant.
Possesses over 8 years of comprehensive experience in spearheading global clinical trials in various therapeutic areas, including Immuno-Oncology, Cardio-metabolic disorders, Diabetes, Gastroenterology, Neurology, Pediatrics, and Dermatology. Expertise encompasses the entire spectrum of trial phases, from early to late-stage, with a strong emphasis on leveraging data analytics for delivering high-quality clinical trials.
Demonstrated experience in agile software project management, EDC and EHR designing, Trial Management Software Validation, Trial Software Product Development and Management (GxP standardized), and Product Implementation.
Winner of AstraZeneca Best CRA, Welocity Enthralling Performer, and Newcomer of the Year between 2017-2021.
TOP SKILLS
Data visualization and analytics: microsoft power bi, excel, spotfireClinical trial management: global clinical trial project management, program management, clinical study delivery, clinical trial data analysis and reporting, regulatory submissions and reportingSoftware: ms project, asana, oracle clinical, medidata rave, pi health fics, veeva systems, figma, jira, salesforce, slack, ms office, ecoa, canvaProject management: agile, waterfall, lean six sigma, scrum, kanbanSoft skills: exceptional presentation abilities, adept in creative problem-solving, proficient in teamwork dynamics, highly adaptable to changing environments, advanced analytical thinking capabilities, effective in cross-cultural communication, possess strong interpersonal skills, meticulous attention to detail, skilled in conflict management, proficient in contingency planning and risk management, expert in building and sustaining professional relationships, and maintains a client-focused approach.
Dynamic Operations Director at Centria Autism Services with a proven track record in team building and staff management. Expertly enhanced operational efficiency and client satisfaction through effective communication and problem-solving. Successfully mentored diverse teams, driving performance improvements and fostering a culture of collaboration.
TOP SKILLS
Team buildingStaff managementFacilities managementConflict resolutionEffective communication
Professional Summary
Results-driven Operations and Business Development professional with extensive experience across fintech, remittance, HR outsourcing, and recruitment services in UAE and Hong Kong markets. Proven track record in implementing VISA-enabled white-label fintech platforms for MSO-licensed entities, managing regulatory compliance, and driving operational readiness from concept to go-live. Strong expertise in business development, client acquisition, and account management, with hands-on leadership in white- and blue-collar recruitment, large-scale government projects, and enterprise outsourcing engagements.
Experienced in building and managing high-performing teams, overseeing budgeting, forecasting, manpower costing, and operational execution, and maintaining long-term relationships with government bodies, multinational corporations, and leading private-sector clients. Adept at aligning business growth with regulatory, compliance, and operational excellence across multi-jurisdictional environments., HR outsourcing, and recruitment services in UAE and . Proven track record in implementing VISA-enabled white-label fintech platforms for MSO-licensed entities, managing regulatory compliance, and driving operational readiness from concept to go-live. Strong expertise in business development, client acquisition, and account management, with hands-on leadership in white- and blue-collar recruitment, large-scale government projects, and enterprise outsourcing engagements.
Experienced in building and managing high-performing teams, overseeing budgeting, forecasting, manpower costing, and operational execution, and maintaining long-term relationships with government bodies, multinational corporations, and leading private-sector clients. Adept at aligning business growth with regulatory, compliance, and operational excellence across multi-jurisdictional environments.
