Hire Top Customer Service Manager

Tracy M Mikelson

Dynamic Account Manager with expertise in customer retention, regulatory compliance, and export documentation. Proven ability to enhance service delivery and resolve customer inquiries efficiently.

Brenda Eide

Dedicated customer service representative with a strong focus on enhancing customer satisfaction through effective problem resolution, collaboration, and technical support.

Daniel Mascia

Continually developing leader with experience in business leadership, management, and project management, prepared to bring a broad skill set to fill your open requisite. Strong focus on safety, teamwork, example leadership, and achieving results while staying flexible and adapting to shifting priorities. Skilled in strategic planning, financial acumen, and operational efficiency. Leading a 40% increase in production within my first year at T.C.R.S. Ohio CAT in the fluid chiller production department. We outgrew the building and added on to house the increased growth of turning out 39 units a year, to well over 100 before adding additional labor, now hitting 120 units last year. We are on track to exceed YOY again. I have also been nominated and excepted in participating in Caterpillars leadership program for flagship leaders, a substantial investment in candidates hand selected by executives.

Christopher Rippey

Highly motivated service manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dennis Moler

Professional leadership, customer support and conflict resolution, achieving consistently high customer satisfaction ratings in varied fields of employment: store management, office equipment repair and professional driver. Proven track record in maintaining safety procedural compliance while optimizing delivery, strategical scheduling, clear communication, receiving and giving direction, team leader and support.

Tracey Franklin

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Eileen Eisma

Experienced Store Operations Supervisor bringing 14 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Monica Santos

Professional with strong background in customer relations, adept at resolving complex issues and enhancing client satisfaction. Skilled in communication, problem-solving, and time management, ensuring seamless service delivery. Collaborative team player, adaptable to changing requirements, consistently driving results and fostering positive work environment.