Experienced Customer Service Specialist with a proven track record of delivering exceptional customer support and resolving inquiries efficiently. Offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
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Successful Customer Service Rep with 17 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
TOP SKILLS
Driven professional with a proven track record in customer service and data entry. Excelled in problem-solving and active listening, enhancing customer satisfaction and retention. Demonstrated ability in money handling and payment processing, achieving high success rates in project closures and customer interactions.
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PROFESSIONAL SUMMARY CUSTOMER SERVICE REPRESENTATIVE II/BILLING COODINATOR III Customer Service Representative with over 15 years of experience bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
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A personable transformational leader with over 11 years of operations management experience, focused on building and maintaining high performing teams, developing leaders, and empowering others to achieve their potential. Dedicated to problem-solving and streamlining operations to decrease costs and improve efficiency.
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Customer Service Representative bringing an upbeat and happy demeanor. Experience in the pet food and supply industry. True love of animals and their well being.
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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions. Astute Call Center professional, delivering polished communication skills and great listening skills along with excellent multi-tasking skills and de-escalation skills learned from being trained in service excellence and from real life skills acquired through on the job experience. I'm self-motivated and true team player.
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Dedicated Customer Service Lead with proven expertise in training development, complaint resolution, and quality assurance. A team player poised in all situations. Constantly exceeds performance goals through effective communication and problem-solving skills. Committed to simultaneously handling customer and associate needs. Focused on increasing team performance by defining and clarifying goals, responsibilities and roles.
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