Hire Top Customer Operations Manager

DALANNA WILSON

Results-driven Customer Service Manager with expertise in managing teams, streamlining operations, and enhancing customer satisfaction. Proven ability to train staff and implement effective policies.

Devender Tiwari

Results-driven Operations and Business Performance professional with 11+ years of experience managing operations, clients, revenue, sales, and team performance. Proven experience leading 200+ member teams and delivering key KPIs including CSAT, NPS, sales, revenue, productivity, quality, and service performance. Experienced in launching, scaling, and stabilizing new businesses across India and international locations while working closely with clients and cross-functional teams. Strong data-driven approach to identifying trends, improving productivity, and supporting business decisions, with intermediate proficiency in SQL and Tableau and strong Excel skills.

SONIA JACOB

Operations and administrative support professional with 10 years of experience in operations management and administrative support, expert in payroll management and process improvement. Key achievements include achieving 95% accuracy in driver payroll for 53 drivers monthly, and reducing recruitment time-to-fill by 20% using LinkedIn and Indeed. Seeking a Senior Executive Assistant and Business Office Manager position at Chevron, where I bring my operations management and administrative support skills to support your mission of providing high-level administrative and operational support to senior leadership.

Jonny Randall

A progressive operations leader with a proven track record of driving operational maturity. Proficiency in customer experience management and outsourced operations oversight, anchored by strong governance, deep operational know-how, and an active engagement with the frontline that ensures a thorough understanding of processes, customers, and people. Adept at translating MI into strategic insights, balancing core operational metrics with a proactive focus on root cause resolution and demand reduction. Data-led management, driving both staff performance and deep demand analysis , while delivering clear MI for upward reporting. Skilled in managing executive stakeholder relationships, developing internal talent, and ensuring operational frameworks are fully compliant with practical regulatory requirements.

Radhika Gilatar

HR operations and compliance specialist with over 11 years of experience managing employee lifecycle processes such as onboarding, payroll, and compliance audits. Expertise in SAP S/4HANA and SuccessFactors enhances governance and operational efficiency. Delivered effective HR services that improved employee satisfaction across diverse organizations, demonstrating strong stakeholder management and process improvement capabilities.

James Broughman

Results-oriented Pharmacy Operations Manager with expertise in inventory management, staff supervision, and regulatory compliance. Focused on optimizing workflow processes and enhancing service quality for efficient medication dispensing. Committed to minimizing errors and streamlining operations to support organizational goals.

Sherry Basiri

Results-driven marketing and luxury retail professional with over 13 years of experience in brand management, sales leadership, and business development within the beauty and cosmetics industry. Proven success in developing strategic marketing plans, driving revenue growth, managing international beauty brands, and leading high-performing teams. Experienced in market analysis, budgeting, forecasting, inventory planning, client development, and luxury retail operations. Recognized for building strong customer relationships, delivering exceptional client experiences, and consistently achieving sales goals.

Tyhara Crossgrove

Results-driven business owner and operations manager focused on enhancing client retention and satisfaction through exceptional service and strategic marketing initiatives. Proven ability to manage daily operations and finances effectively to support growth and profitability in competitive markets.