Hire Top Customer Operations Manager

BRENDA JAZMIN LARIOS

Healthcare operations and outreach leader with 10 years of progressive experience at Optum, advancing from Medical Assistant to Clinical Operations Manager. Directed multi-site clinical and administrative operations in a senior-focused, value-based care environment across 6 Senior Wellness and Community Center clinics and 2 mobile healthcare units supporting 23 providers throughout Nevada. Recognized as a trusted operational resource with expertise in provider schedule and template optimization, patient outreach and engagement, workforce coordination, patient access, regulatory readiness, team development, and cross-functional problem-solving. Bilingual in English and Spanish.

ZACKARY W BRATCHER

Senior aviation operations leader with extensive experience in managing high-risk, time-sensitive operations. Achieved zero loss of personnel and assets by standardizing compliance with federal regulations across multiple facilities. Demonstrated expertise in leading cross-functional teams and improving operational readiness through targeted training programs.

ARIF SHAIKH

Dynamic IT Operations Manager with a proven track record at ConnectWise, excelling in incident management and team building. Spearheaded initiatives that reduced ticket resolution times by applying Six Sigma principles, while enhancing customer service through effective communication and leadership development. Committed to operational efficiency and high-performance standards.

Alex Moua

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance. Experienced with healthcare operations, patient care, and regulatory compliance. Utilizes strategic planning to improve service delivery and operational efficiency. Track record of effective team leadership and resource management to achieve organizational goals in both healthcare and dental healthcare settings.

Kara Jean-Baptiste

Dynamic, results-driven professional who excels at orchestrating complexities—whether managing intricate projects, refining processes, or leading teams with unwavering focus. Relentlessly detail-oriented, purposeful in every move, and unshakably calm under pressure, consistently steps up, owns the challenge, and delivers excellence without compromise. Difficult takes a day; impossible takes a week.

IKECHUKWU ADIGHIMADU

Human Resources and Operations professional with 14+ years of progressive leadership experience managing teams, developing employees, and driving organizational performance. Holds an MBA in Human Resource Management, a Bachelor's degree in Project Management, an Associate Degree in Business Administration, and a Google Data Analytics Professional Certificate. Demonstrated success in workforce planning, employee engagement, training and development, performance management, compliance, data analysis, and process improvement. Adept at using workforce and business analytics to support strategic decision-making, improve employee productivity, and contribute to organizational growth. Seeking a Human Resources, HR Analytics, Workforce Planning, or HR Operations position. The second version is especially effective for ATS systems and HR Analyst, HR Generalist, HR Operations, Workforce Planning, and People Analytics roles.

Rickey Ferrell II

Results-oriented professional with extensive experience in operations management and production oversight. Skilled in data analysis and vendor management, contributing to operational continuity and improved performance metrics.

Janell Coffman

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.