Hire Top Customer Operations Manager

SETH ULRICH

Dynamic and results-driven operations leader with 15+ years of progressive experience optimizing workflows, driving operational excellence, and building high-performing teams within the fire protection and life safety industry. Proven track record of enhancing profitability, improving customer satisfaction, and ensuring compliance with all regulatory standards. Adept at strategic planning, financial oversight, cross-functional leadership, and operational process improvements. Committed to fostering a culture of continuous improvement, employee empowerment, and customer-first service delivery.

CHRISTOPHER MCCARTY

Experienced call center professional prepared to lead operations and drive success. Strong focus on fostering team collaboration and achieving results. Skilled in managing staff, optimizing processes, and ensuring customer satisfaction. Dependable, adaptable, and ready to meet changing needs.

Bridgette Rivera

Proven Operations & Supply Chain Manager with a track record of optimizing supply chain efficiency and inventory management for the US Government by implementing cost-saving measures and maximizing resource availability. Mid-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, and distribution management. Manages and leads cross-functional teams to drive productivity and process improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 18 years of experience in leading organizational business units.

Jennifer Nunez

Dynamic leader with a proven track record at ABM Industries, enhancing operational efficiency and fostering team collaboration. Expert in strategic planning and inventory tracking, significantly improved customer satisfaction and reduced waste. Skilled in staff oversight and mentoring, taking initiatives have driven continuous improvement and operational excellence. Operations professional with proven track record in managing field operations and streamlining processes. Known for strong team collaboration and driving results in dynamic environments. Highly reliable with focus on adaptive strategies and effective communication, ensuring operational success and team cohesion.

Stacey Carter

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.

Luke Durdin

Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.

Elizabeth Manganiello

Highly driven Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Additionally efficient in running high volume production kitchens and product knowledge.

Christina Coates

Knowledgeable operations manager with over ten years of experience in resolving customer inquiries and serving as a dependable first point of contact. Expertise in thriving within remote, part-time environments while consistently meeting service standards and providing exceptional support to a team of over 50 remote staff members. Proven ability to deliver high-quality remote customer service across multiple channels, including chat, email, phone, and digital platforms.