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Hire Top Customer Operations Manager

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Regional Operations ManagerBranch Sales ManagerSpecialty Sales RepresentativePhysical Education and Health TeacherAccount Manager | Rental CoordinatorAccount ManagerManager Trainee | Asst. Manager
Johnstone SupplyHERC ProSolutionsLafayette Parish School SystemHertz Service Pump and CompressorLongley Supply CompanyFerguson Heating and Cooling
University of Phoenix
Cypress, TX

A drive for results and 18 years of diverse experience are two significant contributors to my leadership style and success. Engaging in a collaborative, analytical, and strategic manner with employees established a foundation of success for the employees and the organizations throughout my career. This is proven by successfully leading a team of 11 managers, 48 salespeople, and 18 warehouse employees that service tens of thousands of customers.

TOP SKILLS

Sales managementPerformance managementSales and marketing strategiesStaff training and development
Customer Experience ManagerSenior Inside Sales, Customer Service Supervisor
AFL Telecommunications LLCGuardian Building Products
Cleveland State University
Lyman, SC

Customer Experience Professional involved in all facets of operations in the Manufacturing and Technical business-to-business environment. Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

TOP SKILLS

Empowering associatesCross-functional collaborationProcedure writingProgram improvement
Assistant Manager of OperationsBusiness OwnerAdministrative Clerk
Outlaw JacksSilver Dollar BarPulido Trucking, LP
Kenefick Baptist Christian
Dayton, Texas

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.

TOP SKILLS

Hiring and onboardingInventory tracking and managementPayroll administration and timekeepingEmployee supervision
Customer Success ManagerProduct Manager (Palo Alto Networks)Assistant Sales Manager Enterprise BusinessAccounts ManagerPresales ConsultantProject ManagerPre-sales Engineer / Application EngineerTechnical HelpdeskTechnical Support
FS.comWestcon Solution Pte LtdChina Mobile International (Singapore) Pte. Ltd.LGA Telecom Pte LtdNCS Pte Ltd
InformaticsInstitute of Technical Education Singapore
Spore

Results-driven IT and telecommunications professional with 18+ years of experience in customer success, sales management, and technical solutions. Proven track record in driving revenue growth, building strategic relationships, and delivering exceptional customer service. Adept at bridging technical and business needs to optimize operations and profitability. Experienced with customer relationship management, ensuring client satisfaction and retention. Utilizes proactive strategies to address customer needs and enhance engagement. Knowledge of effective communication and problem-solving for optimal customer success.

TOP SKILLS

Computer knowledge: internet application, microsoft office application such as words, excel, powerpoint, cisco router, fortigate / sophos firewall, carbon black and microsoft 365 platform.Languages: java programming, c programming, html, sql database and visual basicLanguages proficiency: english and chinese
Regional Operations Area ManagerInbound Area ManagerManagement/ Marketing/ Sales ConsultantPlant Operations Administrator IVCo-Op / Operations Trainee
AMAZON CORPORATECUJOS BIG SMOKE BBQVULCAN MATERIALS COMPANY
Online CertificationUniversity of PhoenixAmazon EducationPrairie View A&M University
Rancho Cucamonga, CA

Regional Manager with 16+ years of experience who specializes in Transport & Sortation, DSP Management, Finance, Loss Prevention, Facilities and Human Relations. ACCOMPLISHMENTS Created and implemented process improvements that resulted in $900,000 in cost savings for various Inbound categories and indirect labor costs. Led Inbound cost improvements with 100%+ to Labor Plan and Operations Plan. Obtained a 230% increase in sales and revenue during 2020. Successfully drove improvement in people engagements by 11% from 2021-2022. Reduced attrition rate by 25% since starting as a Operations manager at Amazon

TOP SKILLS

Talent management| workforce planning| culture, diversity & inclusion (dei)| employee engagement| sales and marketing| executive communication |cross functional collaboration |team management | customer-centric | distribution center| lean manufacturing | client groups | human resources | hris systems | ats | full staffing life cycle| organizational effectiveness | cts | strategic planning| analytics| operations| organizational effectiveness| customer service | import/export and customsLeadership principles earns trust | deliver results| bias for action| customer obsession| dive deepTechnical proficiency microsoft office suite (word, powerpoint, excel) | microsoft lookout |sap and microsoft dynamics erp software| autocad | adobe illustrator & photoshop| spida-calc | o-calc pro| aws| html| hr technologies |ats
Senior Customer Success ManagerCustomer Success ManagerSenior Enterprise Account ManagerEnterprise Acquisition Sales ExecutiveAccount Executive, EnterpriseLogistics BrokerSales Management TraineeAssistant Sales Manager- Door to Door ManagerInside Sales and Door to Door SalesCollege Inter- Marketing Rep
ShiftMedLumen TechnologiesSprint CorporationTotal Quality LogisticsTruly Nolen Pest ControlScotts Miracle Gro CorporationIsle Capri Casino
Mississippi State University
Altamonte Springs, FL

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency with a proactive approach. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

TOP SKILLS

Data-driven decision-making upselling strategies relationship management customer advocacy onboarding management account managementProject management data analysis customer retention time management communication crm
Plant Operations ManagerResident Building ManagerBuilding OperatorCommercial Building EngineerBuilding OperatorBuilding Technician IIBuilding Maintenance Worker
Canucks Sports and EntertainmentGloucester Court ApartmentsBosa PropertiesTriovest Realty AdvisorsSNC LavalinLiberty Investments
Southern Alberta Institute of TechnologyResident Managers Training InstituteBritish Columbia Institute of TechnologySelkirk CollegeMount Sentinel Secondary School
Vancouver, British Columbia

Highly organized Plant Operations Manager and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced in executing simultaneous projects in a large commercial setting. A Class 4 Power Engineer by trade, that has grown through hard work, producing high quality results, and building strong relationships with stakeholders.

TOP SKILLS

Fourth class power engineer - 10+ years fifth class power engineer - 2 years staff training and development operations management scheduling facility managementEnergy management environmental sustainability customer service problem-solving hiring and onboarding staff management
Manager of Operations Diagnostic ImagingSupervisor of Operations Diagnostic ImagingLead Radiologic TechnologistRadiologic Technologist
Northwestern MedicineCentegra Hospital
University of Wisconsin - MilwaukeeNorthwest Community Hospital School of Radiology
Village Of Lakewood, IL

Manager of Operations seeking a Manager of Operations position for Northwestern Medicine Huntley Hospital. A talented leader with 34 years of experience applying exceptional planning and problem-solving abilities to enhance Patient satisfaction and day-to-day operations. Results-driven and skilled in developing teams while improving processes and increasing productivity. Excellent communication skills, talent for spotting areas needing improvement and implementing changes with a strategic approach.

TOP SKILLS

Patients' first multi-site operations maintaining compliance results driven teamworkProblem-solving process improvement strategies attention to detail decision-making
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