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Business Manager
Microsoft | Modern Work
University of Washington
Woodinville

I'm excited to be seeking a new role as Business Program Manager at Microsoft. As an accomplished professional in Business Management, I bring fifteen years of experience and a proven track record in program management through planning and execution. With a strong passion for customers, culture and community, I’m highly motivated to contribute my expertise to Microsoft in the role of Program Manager. Throughout my career, I have successfully led Leadership Offsites and Trainings, Community and Culture events, both virtual and in person All Hands, Fiscal Year planning both Rhythm of the Business (ROB) and financially. I have led Objective and Key Result (OKR) creation and action management to drive accountability and for customer and team success. These experiences have honed my ability to build subject matter expertise in RoB planning and many other operational processes. In addition to my technical skills, I possess excellent communication and interpersonal skills with a growth mindset, allowing me to effectively collaborate with cross-group teams and build strong relationships. I am known for my kind and calm nature under pressure, attention to detail, and ability to meet tight deadlines without compromising quality. My career goal is to continue growing and excelling in Business and Program Management, while also making a significant impact on the team’s success. I am eager to leverage my skills and contribute to Microsoft's vision of empowering others. Overall, I am excited embrace a dynamic team with kind, ambitious teammates and leaders who share in success and a growth and contribute to its success.

TOP SKILLS

Excellent communicationCritical thinkingProcess improvementsPlanning and coordinationCultural awareness
Business Operations and Compliance ManagerAssistant Property ManagerAssistant Property ManagerResident Services ManagerAssistant Property ManagerResident Services CoordinatorAdministrative AssistantRisk Management Coordinator
Advanced Management GroupCushman & WakefieldCushman & Wakefield/Sares RegisKeller Investment PropertiesCushman & Wakefield/Keller Investment PropertiesFirst Services ResidentialCaesars Entertainment
Barbara Roberts Highschool
Las Vegas

Accomplished operations and property management leader with 8+ years of experience supporting C-suite executives and managing high-impact lease-ups across luxury residential and commercial properties. Known for improving compliance, streamlining workflows, and driving resident satisfaction through strategic leadership and cross-functional coordination. Adept in risk mitigation, financial oversight, and scaling new developments, with a proven ability to lead teams and deliver results in fast-paced environments.

TOP SKILLS

Compliance monitoringTraining developmentInternal auditsTraining and educationRelationship building
Senior Business Development ManagerBusiness Development Assistant
Congressional Federal Credit UnionCornerstone Financial Credit Union
University of South Florida
Chantilly, VA

Proven leader in business development, adept at fostering partnerships and driving membership growth, notably with Congressional Federal Credit Union. Skilled in financial acumen and employee engagement, I excel in planning, strategizing and executing initiatives that enhance member services and achieve organizational goals.

TOP SKILLS

Financial acumenPartnership managementBusiness development and planningSales trackingOperations
Small Business Owner/Operations ManagerIntake CoordinatorCase Management Assistant Support SpecialistBorough Liaison|Administrative AssistantArt Gallery AttendantPeer Mentor
Creative CalligraphieLutheran Social Services of the National Capital ACherokee FederalAcuity International Medical Management SolutionSacramento State UniversityCalifornia State University Sacramento
California State University - Sacramento
CA

TOP SKILLS

Microsoft officeEvent planningSocial media contentCollaborationListening
Partner Business ManagerBusiness Sales RepresentativeAccount Manager
Hewlett-Packard IncCharter Spectrum CommunicationsUPS
North Greenville University
New York, NY

TOP SKILLS

Customer relationship buildingAccount managementClient relationship managementStrategic planningClient relations
Small Business Owner / ManagerAccounting Assistant
Swishtub Laundry HubWings of Gold Protective Services, Inc.
PMI CollegesSault College
Sault Ste. Marie, ON

Dynamic small business owner and former Accounting Assistant at Wings of Gold Protective Services, Inc., skilled in managing operations and enhancing customer experiences. Proven ability to organize teams and streamline workflows, ensuring precision in tasks and effective troubleshooting. Committed to maintaining high standards and optimizing resource management for business success.

TOP SKILLS

Small business operationsScheduled, filed documents, and kept the office runningWorking to tight deadlines and using their time effectivelyPrecision in assignments, whether it is data inputting or document formattingQuick and efficient troubleshooting
Business Development ManagerAccount ManagerAccount ExecutiveCommercial Real Estate AgentBartender
Victory Transportation Systems Inc.Tigerhawk LogisticsEvermark Commercial GroupSaltgrass
C.T Bauer College of Business at the University of Houston
Pasadena

Dynamic Business Development Manager with a proven track record at Victory Transportation Systems Inc., excelling in negotiation and CRM management. Expert in cultivating strategic partnerships and enhancing client satisfaction, driving significant sales growth through effective pipeline management and bilingual communication skills. Committed to achieving business objectives and fostering lasting relationships.

TOP SKILLS

Bilingual – english and spanishCustomer relationship management (crm): salesforce, zoominfo, reonomyMicrosoftExcelNegotiation
Manager of Business Development and SalesIntern
KrauszersClara Maass Medical Center
Rutgers University
Clifton, NJ

Accomplished Manager of Business Development and Sales at Krauszers, leveraging strategic planning and team leadership to enhance customer relationships and drive growth. Successfully negotiated contracts and implemented innovative solutions, achieving a 20% increase in territory growth. Proficient in budget management and industry assessment, fostering a collaborative environment for sustained success.

TOP SKILLS

Strategic planningContract negotiationCustomer relationship managementTeam leadershipBudget management
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