Hire Top Technical Support Engineer

Sachin S Shet

Experienced and dedicated IT professional with over 10 years of expertise as a Technical Support Manager and Implementation Engineer at Anush Infobase, Bangalore. Skilled in constructing robust logical frameworks for global competitiveness, efficient time management, and quality techniques. Successfully led teams to oversee infrastructure, application support, and security services, ensuring customer satisfaction through targeted technical solutions. Proven track record in managing intricate systems and devising innovative business solutions, providing comprehensive staff training, and implementing software solutions to optimize organizational processes within specified time frames.

KUSH SINGH

Customer-focused professional with over 10 years of diverse experience in delivering exceptional service to a wide range of clients. Proven expertise in IT troubleshooting, software support, Mobile Device Management (MDM) and effectively handling client escalations. Adept at mentoring teams as a Subject Matter Expert (SME) for technical issues, providing training to new team members, and leading teams as a Team Leader (TL). Proficient in various business processes including Technical Support, Customer Service, Sales, and account retention for both (SMB) and large Enterprise accounts. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Joshua Myrick

Dynamic leader with a proven track record at Acuity Brands Inc, driving a 60% reduction in support response times through innovative strategies and team collaboration. Skilled in Salesforce and project management, I excel in enhancing operational efficiency and fostering employee engagement, achieving 100% satisfaction among field service engineers. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Nisanti Shankar

Results-driven Application Support Engineer experienced in supporting mission-critical enterprise applications across diverse sectors, including retail, utilities, manufacturing, and healthcare. Delivered high-quality L2/L3 production support, incident and problem management, and cloud migration support, ensuring optimal system availability in 24/7 environments. Collaborated effectively with cross-functional teams to manage change requests, conduct patching and upgrades, and support UAT cycles.

Rajeesh Kumar P

Hands on knowledge and experience of the maintenance and support of computer systems of both small and large departments as well as taking ownership of account creation. Valuable experience of planning, coordinating and controlling Manage engine tools. Easy going by nature, willing to work shifts and able to get along with both work colleagues and senior managers. Prioritizing and managing many open cases at one time. Testing and evaluating new technology.

Keri Williams

I am a dedicated professional who has mastered customer and employee services. I have excelled and have been promoted in all departments I have worked within. My drive is in my performance to support and produce excellence. This unique blend of business acumen and insight allows me to approach challenges with a balanced and innovative perspective for excelled performance. I am eager to leverage my diverse skill set in a dynamic environment that offers opportunities for experience, career growth, and development. Known for my adaptability, I am enthusiastic about embracing new challenges and environments to achieve both personal and organizational success.

Mehjabeen Khan

Dynamic Application Support Engineer with a proven track record at AgreeYa Solutions, excelling in technical troubleshooting and customer support. Recognized for enhancing application performance and strengthening client relationships through effective communication. Skilled in root cause identification and performance analysis, driving innovative solutions that significantly improved user satisfaction and operational efficiency. Methodical Application Support Engineer with in-depth understanding of application process optimization and performance evaluation. Offering 12+ years of technology industry expertise to enhance application development team.

Jenna Edmonson

Professional with broad experience in customer service/support, well-prepared to drive results and enhance customer satisfaction. Known for strong communication skills, problem-solving abilities, and adaptability in fast-paced environments. Effective team player who consistently meets and exceeds expectations, ensuring smooth operations and positive client interactions. Proficient in conflict resolution, CRM systems, and building lasting customer relationships.