Hire Top Technical Support Engineer

Suleman Shahab

Innovative Sr. Frontend/Full Stack Engineer and Technical Lead with 11+ years of experience in Java, Angular, JavaScript, NodeJS, and API integrations. Proven in driving technology solutions, enhancing system efficiency, and leading cross-functional teams. Seeking to leverage expertise in cloud platforms, agile methodologies, and full-stack development for impactful solutions.

ALAN VALLADARES

Driven Technical Support Specialist with over 10 years of experience, notably with Verizon and Spectrum, excelling in customer satisfaction and problem resolution. Skilled in report generation and creative problem-solving, adept at improving customer trust and loyalty. Successfully enhanced service delivery by efficiently diagnosing and resolving complex technical issues, demonstrating exceptional verbal communication and multitasking abilities.

Edward Cronin

Results-oriented Desktop Support Engineer with 5+ years of experience providing quality and professional provisioning, configuration, and support of desktop and laptop computers. Strong knowledge of Windows and Mac operating systems. Established and Implemented RMM's, MDM's, and Imaging solutions. Knowledgeable in Okta and Google Suite administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Sergio Montanti

In 2019, Sergio successfully transitioned from a 13 year career as a competitive race car technician to the semiconductor industry. His transition developed expertise in new system installation at customer sites, parts depot management with account teams, and collaboration with engineers on R&D projects and technical writing. This shift broadened his skill set and demonstrated his adaptability, showcasing his commitment to delivering efficient and precise hands on work across diverse environments from the autoshop to the lab.

Justien Cadiz

Talented Technical Support Representative with three years of experience and a gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Inventive Technical Support Representative eager to find novel and productive solutions for each customer's issue. Independent provider of individualized customer care. Adapts to unique complaints and queries by performing independent research. Skilled Technical Support Specialist with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of RSAT tools and cloud based Windows products.

Priya Mallula

Results-driven Revenue Management and Data Analytics professional with 14+ years of experience providing Tier III support for AI/ML-based Airline Revenue Management and Dynamic Pricing systems. Skilled in troubleshooting complex pricing logic, optimizing demand forecasts, and leveraging Generative AI and Microsoft Copilot to drive actionable insights. Proficient in Azure Synapse Analytics, Data Factory, and Power BI for large-scale data processing, pipeline orchestration, and executive-level reporting. Proficient at connecting complex operational systems and ensuring data reliability to implement scalable solutions that boost revenue performance and forecast.

David Vu

Cybersecurity and IT professional with a strong foundation in securing enterprise environments, managing risk, and implementing data protection strategies. Experienced in network administration, compliance support, and system hardening. Certified in ISC2 CC, ISC2 SSCP, CompTIA CySA+, CompTIA Net+, SC-900, Cisco: Ethical Hacker, and EC-Council Essentials. Combines hands-on technical skills with a deep understanding of security frameworks to ensure systems meet confidentiality, integrity, and availability requirements. Proven leadership background from the U.S. Marine Corps, with a focus on operational discipline and critical thinking under pressure.

Bharath Kumar S

Seasoned Production Support Manager with over 13 years of experience in managing enterprise IT environments and ensuring 24/7 system availability. Skilled in platforms like DataHub, Databricks, and AWS, with proven success in automation, incident management, and team leadership. Holds a Post Graduate Certification in AI & ML, leveraging predictive analytics to enhance reliability and operational efficiency. Known for problem-solving, stakeholder communication, and mentoring high-performing teams.