Hire Top Technical Support Engineer

ADITYA BHUSHAN GUPTA

With over 13 years of experience in the Telecom Domain, successfully managing operations and maintenance of OSS Platform and Cloud-based environments. Currently serving as a Senior OSS Support Engineer at Ericsson India Pvt. Ltd., Gurugram. Excel in handling Customer Service Requests with a focus on providing timely solutions and Emergency support when needed. Expertise in Microservices, Virtualization, and data visualization solutions like SAP BusinessObjects Business Intelligence and Tibco Spotfire. Strong background in handling H/W faults, managing vendors like HPE, EMC, and CISCO for various solutions, as well as troubleshooting NFV Infrastructure level issues at CEE. Proficiency in Python and Shell scripting for developing automation tools and scripts for new deployments and software upgrades using CI/CD pipeline. Experience with Veritas Cluster Server and NetBackup Administrator further enhances skills in configuration and maintenance of VCS and NetBackup on UNIX environments.

Noluthando Nkosi

Competent Technical and Customer service support consultant well-versed in assisting customer with queries regarding orders mobile device and peripheral equipment problems. Familiar with administration, sales and technical support. Effectively operates autonomously to troubleshoot and fix concerns.

Elin Griffeth

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Lois Cloud

Focused Help Desk Analyst with 10+ years of experience providing phone, email and chat-based technical support to customers. Accomplished in gathering information from customers and conducting research to resolve technical issues. Detail-oriented with support ticket tracking and providing a comprehensive overview of issues and resolution attempts.

VARNACHITHRA A

Highly motivated personality with comprehensive experience in critical production support, process improvement, automations, quality assurance and team management solutioning various challenging areas with multi-dimensional visionary. Exceptionally talented at investigating and sourcing new processes and identifying technical issues. Dynamic professional possessing excellent planning, executing and monitoring capabilities. Analytical Team Lead successful at reducing downtime and incidents improving production processes with intriguing brilliance who have an extra ordinary inter personal & communication skills among team members and customers.

Manisha Biswas

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Stanley G. Baker

Accomplished, Senior Help Desk professional with 17 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in Computer Operations, Technical and Help Desk support, with additional skills in Network Systems and subject matter expert on Microsoft Products. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.

Makacha Garbit

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to handle customer service issues. Detail-oriented Accounts Payable Clerk skilled in handling diverse range of accounts payable functions with accuracy, efficiency, and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.