Hire Top Technical Support Engineer

Kenneth Lachman

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Josh Bailey

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Aurelio Gammad

Results-driven digital marketing professional with over 4 years of experience specializing in paid advertising campaigns across platforms such as Meta (Facebook/Instagram), LinkedIn Ads, Pinterest, and Google Ads. Skilled in optimizing ad performance, audience targeting, creative development, and data analysis to achieve high ROI and drive brand engagement. Proficient in creating and optimizing sales funnels and websites using WordPress, ClickFunnels, GoHighLevel, and Shopify. Successfully built and managed a fully functional Shopify eCommerce site, demonstrating expertise in product catalog management, payment gateway integration, SEO optimization, and enhancing user experience to boost sales and customer retention. Strong technical and customer support background, excelling in product assistance, post-sales support, and troubleshooting complex technical issues. Adept at using analytics tools to assess and improve campaign performance and a collaborative communicator committed to delivering seamless solutions and exceptional results.

Craig Chaney

Versatile Systems Engineer Sr. Member of Technical Staff with 40 years of experience. Enthusiastic about taking on any technical challenge with a forward-thinking and resourceful approach. Well versed in refractory materials, ceramics, high temperature applications and general materials. Active member of an additive manufacturing group utilizing multiple materials and processes for engineering, fixtures, as well pre-production systems. Strong skills in concept to design, ACAD, prototype, build, test verification, documentation to production. Exceptionally broad background, using machining, mechanical, electrical, hands-on skills collected over my career. Small business owner.

Irfan Zaki

20+ years of experience in the field of Customer Success, Customer Account Management, Service Delivery, Technical Support Management in various customer facing roles. Building and scaling customer/technical support organizations.

JASON BIRDEN

Dynamic IT support and team leader with a proven track record of enhancing service delivery and driving exceptional technical performance. Specialized in configuring and optimizing a variety of cybersecurity systems, complemented by strong management capabilities and sharp analytical skills. Recognized for effective communication strategies and adept problem-solving, with over 5 years of experience in performance testing, remediation guidance, and staff training. Background includes resource assessment, team management, ensuring secure environments, and consistently meeting budgetary objectives, alongside service as a former US Navy Aviation Fuels Petty Officer.

Paul Casey

Qualified Advanced Technical Support Specialist with 45 years of helpdesk and customer service experience. Provides comprehensive System design, develop test & support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.45

MICHAEL VON BERGHEIM

IT professional with 20+ years’ experience with Windows Servers and Windows Desktop environments. Demonstrated ability to communicate effectively, using simple language to convey technical information. High level analytical and conceptual skills with the ability to develop innovative solutions to complex problems. Ability to understand a business and create and implement a technology plan to suit business needs for an organization. Positive and energetic with a customer focused attitude and contribute to company success. Focused on enhancing workflows and procedures to maximize team success. Always willing to contribute and assist wherever required with a strong team focus. Excited to continue grow leadership talents, with a focus on an effective, high standard of service delivery.