Hire Top Technical Support Engineer

Timothy Johnson

Accomplished Technical Support Administrator with a proven track record at City of Evans, adept in resource optimization and relationship development. Spearheaded technical support enhancement strategies, significantly improving system functionality and user satisfaction. Expert in technical documentation and consistently prioritized strategic planning and decision-making to exceed project objectives.

Suliana Binti Adzhar

Experienced and reliable Application Support Engineer with 14 years of proven expertise in delivering end-to-end support for enterprise applications, with a strong focus on healthcare and hospital information systems (HIS). Adept at providing Level 1 and Level 2 support, troubleshooting application issues, managing system configurations, and guiding users in both clinical and administrative environments. Extensive hands-on experience with systems such as e HIS, GE PACS, Power Chart, Magic View, CCIS, and other integrated hospital modules. Skilled in remote support tools (AWRC, CITRIX), helpdesk platforms (FOOTPRINT, ICON), database scripting (MySQL, Oracle), and Microsoft technologies. Highly regarded for strong problem-solving abilities, effective communication with end users, and a proactive approach to minimizing system downtime. Committed to delivering consistent service excellence, improving user experience, and supporting digital transformation in mission-critical environments.

Marian (Mark) Draghiea

OPERATIONS & ECOMMERCE OPERATIONS MANAGER Industrial | Agricultural | Automotive Aftermarket Experienced Operations and Sales Operations Manager with over 10 years of professional experience across industrial, agricultural, and automotive aftermarket sectors. Proven background supporting Ecommerce and Retail business models through structured operational frameworks and disciplined execution. Demonstrated ability to apply Strategy at both tactical and functional levels while maintaining clear Focus on performance, scalability, and customer experience. Recognized for strong analytical skills and analytical skills applied to performance tracking, KPI monitoring, and structured decision making. Experienced in relationship management with internal teams, partners, and vendors, ensuring alignment between service delivery, supply chain activity, and commercial objectives. Known for maintaining operational excellence in fast-paced environments while supporting cross-functional collaboration and sustainable process improvement. Demonstrates strong ability to lead teams through change while maintaining excellent communication across organizational levels. Recognized for solid interpersonal skills that support collaboration with internal teams, dealers, and store-level partners, ensuring alignment between service delivery and customer expectations.

Craig Asson

Accomplished professional with extensive expertise in customer relationship management and resilience in high-intensity environments. Demonstrates proficiency in cash handling, talent recruitment and retention, budgeting, and financial analysis. Possesses strong retail industry knowledge, adept at financial reporting and budget management. Skilled in staff supervision, training, and development, with a proven ability to handle pressure effectively. Committed to leveraging skills to drive organisational success and enhance team performance.

Edward Garver Jr.

Results-oriented IT Specialist with 20+ years of experience in network administration, system support, and infrastructure management. Proven expertise in delivering IT projects, securing environments, optimizing performance, and supporting both user and enterprise-level systems. Skilled at cross-functional collaboration, process improvement, and maintaining compliance with industry standards including PCI and ISO. Professional systems support specialist prepared for high-stakes environments. Extensive experience in diagnosing and resolving hardware and software issues, ensuring seamless operations. Strong focus on team collaboration and achieving results, flexible with changing needs. Proficient in technical support, system maintenance, and effective communication.

Gawaine Lee Sheets

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.

MARIEL BALSAMO

A seasoned professional with a robust background in Industrial and Process Automation products. Vast experience in customer retention and operations management. Demonstrated expertise in strategic planning and complex problem-solving, enhancing customer satisfaction and driving sales performance. Skilled in staff training, fostering a culture of continuous improvement and achievement.

Robert Quillian

Efficient IT Support Engineer with experience in fast-paced and challenging environments. Demonstrates a strong desire to continuously learn and apply new knowledge effectively. Proven track record of leading and developing internal systems to drive processes forward, resulting in increased efficiency. Globalized operations and provided internal teams with cutting-edge systems, resulting in enhanced production throughput and streamlined data capture.