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Hire Top Technical Support Engineer

Discover verified Technical Support Engineer professionals ready to help your business grow.

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Technical Support EngineerIT AdministratorIT AnalystWebmasterIT Technician
Cadenas De Tiendas TRDUniversidad Pedagogica Jose MartiUnivercidad Pedagogica Jose Marti
Universidad Ciencias Pedagogicas Jose Marti
Hialeah, FL

Flexible System Engineer with more than 25 years of experience in various operating systems solving problems quickly and effectively integrating new hardware and software efficiently.

TOP SKILLS

Remote diagnosticsCustomer relationship managementTechnical fault trackingNetwork engineeringHardware integration
Senior Customer Support EngineerCustomer Support Team LeadProduct Support EngineerFacilities SpecialistOperations Manager
Fair Isaac CorpPrevail Corp
Lyndon State College
Sterling, VA

Smart Customer Support Engineer accomplished providing exceptional service and assistance to clients. Enthusiastic professional with strong understanding of all network, communication, and security protocols.

TOP SKILLS

Remote supportSystem configurationIncident managementEscalation managementIssue resolution
Technical Support SpecialistCommercial Cleaner/OwnerCustomer Support SpecialistAdministrative AssistantAdministrative Assistant and Billing SpecialistMedical Assistant/Receptionist
AT&T Flex Agent 360HNT Commercial CleanerzGap IncOhio Health Grant Bone and Joint CenterDr. Donald Bowen and AssociatesRegional Medical Associates
Fort Hayes Career CenterWest High School
Columbus, OH

Experienced customer service professional with a demonstrated history of providing exceptional support and cultivating positive relationships with customers. Proficient in conflict resolution, effective communication, and creative problem-solving. Ensures customer satisfaction and fosters loyalty. Collaborates with team members to achieve impactful results, remaining adaptable to evolving needs and challenges. Recognized for reliability and a results-driven approach that consistently delivers outstanding outcomes.

TOP SKILLS

Remote supportCustomer serviceElectronic chartingPayment collection and processingBilling and coding
Technical EngineerRemote IT SupportAccount ExecutiveTrainerCustomer Success EngineerSales EngineerTechnical PC & Mac Engineer
Kwant.aiTaskRabbitCornellAppleBest Buy
Cornell UniversityLRU
Atlanta

Delivered results as a Tech Sales Account Executive with over 10 years of expertise in IT support and account management; increased customer satisfaction scores by 25% through targeted engagement strategies. Bridged complex technical solutions with key business objectives to drive sales growth, resulting in a 30% increase in client acquisition rates and enhanced relationship management within the tech sales environment.

TOP SKILLS

Remote supportTechnical troubleshootingHardware troubleshootingTechnical developmentAccount management
Senior Production Support EngineerSenior Informatica DeveloperETL Informatica DeveloperSenior ETL DeveloperProduction Support SpecialistProduction Support SpecialistSenior Application DeveloperETL Informatica DeveloperIT Services Support Specialist
Infosys TechnologiesWipro TechnologiesPNC BankNationwide Financial ServicesBank Of AmericaTata Consulting ServicesJPMorgan ChaseSGA Associates & Promatrix CorpNationwide Commercial Lines
P.D.A CollegeCentral Michigan
Dublin, OH

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Manager position. Ready to help team achieve company goals. Innovative Associate Consultant with 10 years of experience assisting sales strategies and growing revenue. Excellent knowledge of latest business trends. Flexible, adaptable and punctual. Possessing outstanding analytical, quantitative and computer skills.

TOP SKILLS

Planning and executionProcess analysisProblem-solvingOperations analysisIssue resolution
Senior Support EngineerSystems Engineer IISystems Engineer ILAN AdministratorField TechnicianContractor
RaySearch LaboratoriesJohns Hopkins HospitalJohns Hopkins Community PhysiciansOmnicareNA
ANNE ARUNDEL COMMUNITY COLLEGE
Colorado Springs, CO

Multi-certified Systems Engineer with embedded expert-level experience managing and maintaining a large physical hardware infrastructure for a virtual environment and prior experience managing enterprise implementations of healthcare information and Electronic Management Records (EMR) systems. Expert in gathering, analyzing and defining business and functional requirements; creating global metrics, trend charts, and other decision-making tools; leading data-modeling and process-mapping initiatives; and designing & re-engineering processes, workflows and technology solutions Proven record of reliability and upward mobility.

TOP SKILLS

Data analysis expertiseOngoing integration practicesDisaster recovery planningSystem performance optimizationData protection strategies
Tier 2 Technical Support RepresentativeCustomer Service Representative Team Lead
Comcast, CAEAlltel Wireless
Central Washington University
Collegeville, Pennsylvania

Dynamic Tier 2 Technical Support Representative at Comcast, adept at problem resolution and technical troubleshooting. Enhanced customer satisfaction through effective escalation management and proactive issue identification. Recognized for mentoring junior technicians and streamlining ticketing processes, significantly improving response times and team performance. Committed to delivering reliable and efficient service.

TOP SKILLS

Problem resolutionSoftware installationEscalation managementTicketing systemsHardware installation
Technical Support Team LeaderTechnical Support AgentHelp Desk AgentCall Centre Team LeaderData Processing Analyst
Verifone LimitedBancTec Ltd/Dataforce Interact LtdComputerCall UK LtdWang Global (Getronics)
Key CollegesBrent ITECSt. Dominic's Six Form College
Hanwell, London

Committed, self-motivated and dynamic helpdesk professional, skilled in troubleshooting and customer service. In recent years have gained specialist skills and knowledge within the payments and fintech industries plus have many years experience working in companies that specialise in call handling and engineer call dispatch. Enthusiastic team player and excellent motivator who demonstrates the ability to successfully lead and develop others whilst having a proven ability to resolve issues, guide teams and achieve targets. Proficient in learning and working on multiple applications and systems, constantly looking to introduce new practices and procedures in order to both maximise efficiency and improve team performance. Driven leader with proven possesses a positive approach and excellent business acumen along with being reliable, trustworthy and very flexible.

TOP SKILLS

Quick learner and used to working with multiple applications and different systemsCoached and mentored team members to ensure quality assurance targets were metMonitoring and maintaining department and team key performance kpi's / metricsResponsible for ensuring agents consistently deliver excellent service experienceExperience in training and developing team members along with external agents and companies
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