North Carolina A&T State UniversityWake Technical Community CollegeUNC Pembroke
Durham
Detail-oriented Technical Support Analyst with a strong focus on problem-solving and customer service. Proficient in Windows and Mac operating systems, with proven ability to manage ticketing systems and develop user guides.
TOP SKILLS
Technical support and customer serviceTeam collaborationTicketing systems managementTroubleshooting and diagnostics
Technical Support for RES DesignersMember of the Research TeamWaiterIntershipIntership
Muovitech PolandGeoengineering Laboratory, AGH University Of Science And TechnologyGruzińskie ChaczapuriSator (Drilling Company),ORLEN Południe S.A.
AGH University of Science And TechnologyAGH University of Science And Technology,
Krakow, 12
I am determined to carry out my duties, striving to achieve exquisite results. I am conscientious, responsible and mindful of the company’s image. I am available to start work on the position of Expert Well Construction.
TOP SKILLS
Fluent command in programmers eed "earth energy designer", audytor ozc, autocad, mathcadWorking knowledge of ms officePreparing reports and scientific articlesDriving license
Customer Support EngineerAssociate Customer Support EngineerCybersecurity InternCustomer Service RepresentativeProject Coordinator
Trend MicroAmazonRoad Vision
ChooseUGenz TechUniversity of Yaounde II, SOA
Euless, TX
Technology-inclined professional, possess strong troubleshooting capabilities, customer-oriented attitude coupled with Security+ and A+ certification. Experienced providing hardware, software, operational support and configuring security solutions both on-premise and cloud environments. Seeking a challenging Cybersecurity role, CyberArk, to utilize acquired skills and contribute to the organization success.
TOP SKILLS
Customer support troubleshooting and problem solving system configuration network troubleshooting software installation and debugging information securityDetection and incident response microsoft operating system and linux cloud security, aws, azure virtualization technologies scripting, python technical documentation
Senior Technical Support EngineerSenior Techincal Support Engineer
Aquity solutions india Pvt.LtdIV Support Technologies Pvt.Ltd
Rajiv Gandhi Group of Colleges, Andhra UnivesitySrinivasa College.Narayana Junior CollegeSHVP School
Bengaluru
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Senior Technical Operations EngineerSupport EngineerSoftware Engineer | Back End DeveloperSupport Engineer
Sure Global TechnologyDeewanMFN FamilyOrange Egypt
Theba's Academy
Brussels
Results-driven Senior Technical Support Engineer with over 4 years of experience in multi-channel technical support, cloud infrastructure, and monitoring solutions. Skilled in troubleshooting complex system issues, optimizing performance, and ensuring high availability of enterprise applications. Passionate about incident resolution, customer success, and proactive monitoring strategies. Strong background in Linux administration, scripting (Bash, Python), API troubleshooting, and DevOps methodologies. Proficient in monitoring tools like DataDog with hands-on experience in cloud-based solutions (AWS), containerized applications (Docker, Kubernetes), and CI/CD automation. Committed to delivering top-tier technical support, driving continuous improvements, and enhancing customer experience. Additionally experienced in providing integration support for cloud-based APIs, financial technology, and telecommunications integrations. Adept at managing technical relationships, resolving service outages, and ensuring high customer satisfaction. Strong ability to work in global teams, troubleshoot partner issues, and contribute to improving enterprise solutions. Ready to augment ongoing business processes and design more productive operating procedures. Clever creator of novel approaches to stale technical and manual tasks. Goal is to bring industry-wide positive disruptions to legacy operations. Operations professional with strong expertise in optimizing processes and ensuring efficient workflow. Skilled in system analysis, troubleshooting, and implementing solutions to enhance productivity. Known for fostering team collaboration and adapting to changing needs. Reliable and results-driven with focus on operational excellence and continuous improvement.
TOP SKILLS
Linux system administrationWindows serverBashPythonRuby (basic)
IT Network Technical SupportPROGRAMMER TECHNICIANNETWORK ENGINEERProject Engineer
HTx ServicesCANTEEN, UNITED STATESSMART BUSINESS AND HOMEBrisec Security Smart
CiscoCourseraUniversity of Envigado
Bayshore, Ny.
Electronic Engineer with 6+ years of experience in networking, IT support, and electronics. Skilled in configuring and troubleshooting network devices, managing IPv4/IPv6, VLANs, DNS, and network security. Strong background in Cisco routing, switching, and network security, along with experience in Helpdesk support, PLCs, and electronic programming. Known for problem-solving, teamwork, and adaptability. Currently pursuing CCNA certification to enhance expertise in advanced network administration. Recognized for reliability, effective communication, and results-driven approach.
TOP SKILLS
Network troubleshootingLan and wan managementSwitch configurationRouter configurationOperating system support
Technical Support AnalystTechnical Support AssistantAssociate Network AdminCustomer Service Representative
CarfaxUniversity Of Western OntarioQuantum Immigration ServicesDollar Tree Stores
Fanshawe College of Applied Arts And TechnologyNational Open University Of Nigeria
London, ON
Dynamic and goal-oriented IT professional with specialized expertise in technical support, cybersecurity, network security, and system administration. Holds a Bachelor of Science in Computer Science from the National Open University Nigeria and a Post-Graduate Certificate in Network Security and Architecture from Fanshawe College. Certified in Data Analysis, Customer Relationship Management (CRM), CPR and First Aid, Google Cybersecurity, and Google IT Support, showcasing a strong foundation in IT service management and technical support. Demonstrated experience at Carfax and Western University highlights skills in hardware and software troubleshooting, effective project management, and robust technical documentation. Recognized for enhancing system performance, reliability, and security.
TOP SKILLS
Software installationHardware configurationHardware and software troubleshootingTraining and developmentVoip and telephony systems (amazon connect)
Mumbai UniversityTilak Nagar Junior college of Science, Commerce and Arts
Thakurli
Self-motivated & data-driven enthusiast with experience as an intern in data science and services. Gained hands-on experience in deploying statistical methods to analyze data and generate insightful business reports for top-level management and key stakeholders.
Support professional with strong technical expertise and problem-solving skills. Adept at diagnosing and resolving complex issues, ensuring seamless system performance. Known for effective team collaboration and adaptability to changing needs. Skilled in troubleshooting, customer support, and software maintenance. Reliable and results-driven with focus on achieving operational excellence.
TOP SKILLS
Data analysisRemote supportuser supporttechnical supportincident managementtroubleshooting skillsDebugging skillsSystem administrationApplication installations
