Hire Top Technical Support Engineer

Sohan Shetty

Highly skilled IT support technician with over 8 years of experience in providing exceptional technical support for hardware and software issues. Specialized in IT support, currently working in Tier 3 troubleshooting and support. Expert in troubleshooting and resolving complex technical problems, with a focus on customer satisfaction and efficiency. Strong background in working with various applications, including Oracle EBS, CTDMS, and P&L applications. Experienced in SCRUM meetings and implementing agile methodologies to improve team performance. Adept at training and mentoring junior support specialists, fostering a collaborative and knowledgeable team environment. Recognized for outstanding problem-solving skills, technical expertise, and the ability to handle high-pressure situations effectively. Certified in ITIL, SCRUM, and advanced SCRUM methodologies, with additional certifications in batteries and microinverters from Enthuse University. Multilingual with proficiency in English, Hindi, Kannada, and Dutch (A1 & A2), currently undergoing Dutch B1 and B2 certification.

Sweta Puspa Rout

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Cesar Dela Vega

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Vignesh Palani

Flexible Technical Support and sales expert for more than 5 years of experience helping clients maintain smooth operations. Expertise in Sales and Customer service environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

NANDAKISHORE K

Reliable individual with a passion for art and design, skilled in developing and executing technical marketing strategies to increase product visibility and market reach. Experienced in aligning engineering and marketing goals through effective communication. Proven track record of creating engaging technical content, conducting market analysis, and fostering cross-functional collaboration for successful product launches. Background in bridging technical and marketing teams, driving product awareness, streamlining technical communications, and enhancing customer engagement. Strong focus on collaboration and adaptability, contributing to team success in fast-changing environments through market analysis, product demonstrations, and impactful technical content creation.

Amrit Regmi

I am Master of Data Science graduate with 5+ years of experience as an ICT Support Engineer and a strong foundation in computer science, analytics, and full-stack development. Skilled in Python, SQL, data pipelines, and cloud-based big data tools, with hands-on project experience in predictive modeling, reinforcement learning, and large-scale data processing (Spark, MongoDB, Azure). Proven ability to bridge technical and business needs, and eager to grow into data engineering roles while building toward a long-term career in AI engineering.

Kimberley Martinez

Dynamic Technical Support Specialist with a proven track record at AT&T Mobility, excelling in customer experience management and problem resolution. Expert in remote diagnostics and debugging, successfully resolving diverse technical issues while enhancing client satisfaction. Adept at fostering positive relationships and collaborating with teams to ensure optimal service delivery.

Marcus Derricks Sr.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.