Hire Top Technical Support Engineer

Sushma Poddar

Technical support professional with robust background in troubleshooting, network configuration, and customer service. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and providing clear, actionable solutions.

Angelisa Gervais

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows,and Mac systems. Proven skill in resolving problems quickly on first call.

Keaton Grant

Bilingual support professional with comprehensive understanding of technical troubleshooting and customer care. Extensive experience in providing top-notch support, ensuring smooth and effective service delivery. Known for strong team collaboration, reliability, and adaptability to evolving needs, while possessing key skills in communication and technical problem resolution.

NATHEN ROSA RIOS

Resourceful Network Engineer with 1 Year of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.

Riyaz Ahamed M

Experienced Automation Anywhere Professional with a strong background in managing and administering the AA360 platform. Proficient in Control Room and Bot Runner management, high-availability architecture design, and ensuring platform security. Skilled in AA360 installation, upgrades, and deployment of bots, with demonstrated expertise in managing Control Room components like schedules, devices, credentials, users, roles, and packages. Adept at resolving production issues, monitoring bot performance, and migrating bot code across environments for seamless testing and deployment. Strong understanding of Automation Anywhere best practices, Control Room APIs, and bot package upgrades. Proficient in monitoring ticket queues via ServiceNow and providing timely resolutions. Exposure to scripting, Windows administration, and database driver configuration enhances the ability to troubleshoot and optimize the environment.

Theressa Hailey

Proven expertise in technical troubleshooting and exceptional customer service, demonstrated at Availity through efficient resolution of technical issues and enhancing customer satisfaction. Skilled in remote IT implementation and incident management, adept at fostering client relations and resolving complex technical problems with proactive and clear communication.

Becky Yu

Dedicated professional with demonstrated strengths in customer service and problem solving. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Detailed and process-oriented team player and capable of managing multiple priorities and working in a fast-paced environment with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Michael Lambertino

Capable Technical Support Analyst experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.