DevOps Engineer with 6+ years of experience in application support and production environments. Skilled in AWS, Docker, Kubernetes, Jenkins, Terraform, Linux, and Python. Experienced in automating deployments, improving system reliability, and troubleshooting production issues with a structured approach.
TOP SKILLS
Aws (ec2, s3, alb, auto scaling, iam, cloudwatch)DockerKubernetesJenkins (ci/cd pipelines)Terraform (infrastructure as code)
IT Technical Support SpecialistGuest Support SpecialistSales Development RepresentativeSales ConsultantMarketing and Social Media CoordinatorAmazon Warehouse AssociateMarketing and Social Media CoordinatorSocial Media ConsultingGo-Kart AttendantEarly Childhood Center Assistant
Ovation NetworksCOUNTRY FinancialShottenkirk GM Giant - Fort MadisonKingsley InnAMXL AmazonSerena Lynne BoutiqueGreat River EntertainmentHoly Trinity Early Education Center
Southeastern Community College
Fort Madison, IA
Talented Technical Support Technician with the knowledge for understanding needs of both business and home users. Versed in troubleshooting a wide variety of network equipment and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call while maintaining the highest quality of service score in the NOC.
Knowledgeable Desktop Support Specialist with more than 8 years directing necessary technical support and testing updates to maintain organizational guideline compliance. Expertly handles installations, configurations and troubleshooting to support non stop hardware, software and peripheral operation.
Critical role cultivating IT blueprint strategy, deployment and execution.
Logs technology inventory to guarantee nonstop operations.
Technical Support ConsultantVolunteerFreelance Web DeveloperIT Junior DeveloperVolunteer, Mobile DeveloperVolunteer
SupportYourAppMWANA MBOKENAISA ENGINEERINGBSURE IT SOLUTIONSALBATROSS MARKETING PHASEBARLOWORLD
Pearson Institute of Higher Education (Eduvos)CTI Education Group (Eduvos Bedfordview Campus)Edenvale High School
Johannesburg
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
L1 Technical SupportLead Customer Service RepresentativeOperations SpecialistCustomer Service ExecutiveTele-sales Executive
Simple Weight LossTalentPopMajorel KenyaM-kopa Solar
Moi University
Nairobi
Accounts Executive with 7+ years of experience in customer service, operations management, tele-sales, and training, with a proven track record of success in developing and growing relationships with clients. Proven ability to build and maintain relationships with customers and key stakeholders with a strong desire to work in a fast-paced environment (BPO), start-ups, and take on increasing levels of responsibility while continually learning.
TOP SKILLS
Adaptability and resilienceLeadership skillsInterpersonal skillsNegotiationEffective time management skills
Technical Software Support – Second LineFirst Line IT EngineerSales ConsultantCustomer Assistant
IRIS SoftwareAllPay LtdCarphone WarehousePhones4u
University of South WalesFirebrand (Tech Partnership)Firebrand TrainingQUANTAHerefordshire & Ludlow CollegeHerefordshire College of TechnologyKingstone High SchoolCompTIA
Pontypridd, Rct
Technically skilled and adaptable professional with over seven years of experience in IT support, systems administration, and customer-focused environments, now transitioning into game development. Currently pursuing a BSc (Hons), with a strong interest in game design, level design, user interface design and production pipeline management.
Brings a solid foundation in troubleshooting, system architecture and technical problem-solving, combined with creativity and a player-focused mindset. Experienced in working within fast-paced team environments, supporting large user bases, and communicating complex technical issues clearly.
Passionate about designing engaging and intuitive gameplay experiences, with a focus on level flow, player interaction, usability and environmental feedback. Known for strong analytical thinking, attention to detail, and the ability to lead and collaborate effectively within both technical and non-technical teams.
TOP SKILLS
Technical support & troubleshooting: resolving complex software, hardware, and system issues in fast-paced environmentsIt infrastructure & networking: experience with active directory, dhcp, dns, and system administrationData & systems handling: using sql and databases for data querying, analysis, and issue resolutionGame & level design: designing gameplay mechanics, level layouts, pacing, and player progressionUi/ux design: creating intuitive, user-friendly interfaces with a focus on usability and accessibility
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Detail-oriented IT Support Engineer with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.
Network Support EngineerNetwork Support TechnicianIT Technical Support Specialist
Edo State Internal Revenue ServiceAFEOLA INTEGRATED SERVICES LIMITED PORT HARCOURTACE INTERNATIONAL TRAINING CENTER (AITC) IRIEBE, RIVERS STATE
University of The Gambia
Benin City
CompTIA Network+ Certified IT technician with 7+ years of experience in diagnosing and resolving network and software issues. Skilled in maximizing productivity by patching and upgrading various applications, planning, installing, and configuring Windows Server and Workstation.
Possessing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately.
