Hire Top Technical Support Engineer

Krutika Anil Sawant

Results-driven professional with 5+ years of experience in technical sales support, order execution, and business coordination across international markets. Proven leader in managing high-performing teams and delivering exceptional customer satisfaction in the EMEA region, with a focus on DACH, OCE & CIS. Recognized for building strong global partnerships—including strategic visits to Germany and product training in Finland—and for optimizing post-sales operations through ERP/CRM systems. Skilled in aligning technical expertise with customer-focused strategies to drive efficiency and business growth.

VERONICA GEAGAN

Detail-oriented technical support with extensive experience in telecommunications, retail, and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

Aaron Lacy

Dedicated professional with excellent experience in different industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

IBRAHEEM RASAQ

Vast experience in computer applications, maintenance and utilization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Limitless at learning new things as new challenging responsibilities pop up.

Samardeep Gill

Service-oriented professional with 5+ years of experience in customer service environment (IT Support and Call Centre), where responsible for talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns and issues. Offered strong computer skills in Word, Excel, Outlook and other web-based applications and able to communicate effectively with great attention to detail, while multitasking juggling multiple tasks at the same time. Able to think critically and analytically to solve the problems where priority is always making customers happy.

Jones Junior Darko

Cloud and infrastructure-focused IT professional with experience supporting enterprise systems across Windows, Linux, and Microsoft 365 environments. Skilled in cloud support, systems administration, identity and access management, endpoint support, service operations, and infrastructure troubleshooting. Hands-on exposure to Microsoft Azure, AWS, Windows Server, Active Directory, Microsoft 365, and enterprise support environments. Strong track record in improving service reliability, supporting business-critical platforms, resolving incidents, and producing clear technical documentation. Brings a practical support-led foundation for cloud operations, platform administration, and modern infrastructure roles.

Subrahmanya Gaonkar

Results-driven IT professional with six years of experience in troubleshooting, problem-solving, and delivering exceptional technical support. Recognized for rapid learning capabilities and strong teamwork, complemented by outstanding customer service skills. Proficient in programming languages including Java, Python, C, HTML, and SQL, with expertise in platforms such as Fivetran, SAP PI, and Control M. Demonstrated success in analyzing root causes of production errors and resolving technical issues while effectively managing support requests through various communication channels, including phone, email, chat, and screen-sharing sessions.