Hire Top Technical Support Engineer

Giovanni Bottalico

Talented Technical Lead adept at integrating resources into business operations and developing innovative technical solutions to diverse issues. Strong history of managing highly effective teams to execute complex projects within stringent timeframes.

Zohaib Khan

Experienced Senior Technical Application Support Analyst with expertise in core banking systems, SQL, Postman API testing, and Jira. Skilled in Agile methodologies and project management, with a strong track record in real-time data solutions for FinTech, banking, and oilfield environments. Proficient in troubleshooting and possessing excellent language skills for effective collaboration. Proven ability to resolve complex issues and deliver high-quality IT services.

Basil Skaria

A self-motivated and organized individual with strong technical and analytical skills having experience in investment banking, fiancé and IT sectors across UAE, Saudi Arabia, and India. Experienced IT Support Engineer familiar with user support and root cause analysis. Advanced knowledge of IT operations and dedication to see issues through to end. Works well in remote and desk-side environments.

Ragavan Murli Pillai Gopal

A successful IT Team Lead with extensive analytical managing professional with over 8 years of experience in emerging provinces like operation management, business planning, service delivery, system migration and client management industry. Adept at handling different segments germane to budget development, system administration and maintenance for large-scale project execution. A proven leader in providing direction to teams, planning, managing and overseeing all business proposals, product management, innovation and auditing. Expertise in revenue generation, OPEX, quality, SLA and compliance and software development guaranteeing efficient production and delivery of services

Saikat Bairagi

An accomplished strategic Leader - operations professional with over 10+ years of experience in project, product and service industry. Proven expertise in making strategic decisions, leadership, overseeing international operations ensuring compliance, and customer relationship management. Highly proficient in leading operations, team management, verbal/written communications, and negotiation skills. Skilled in strategic development and implementation, gap analysis, staffing forecast, and optimization, as well as data and project management.

Sonali Umbare

Microsoft Teams and Microsoft Office 365 Guest Access, Create user in Azure AD, Teams Phone System, Teams Audio Conferencing, Groups Creation, Teams Upgrade, Teams Rooms, Teams IP Phones Call ques and AA, Knowledge about voice routing policy and voice route and PSTN Usage, SIP signaling and media flow for external and Internal users, Knowledge about dial plan and normalization rule, Knowledge about SIP headers and Sip message.

Matthew Robert Cherson

Strategic and service-oriented IT professional with over a decade of experience in technical support, systems administration, and team leadership across educational institutions and enterprise SaaS environments. Proven ability to define and implement KPIs, lead quality assurance initiatives, and drive continuous improvement across globally distributed support teams. Recognized for mentoring new hires, standardizing support processes, and leveraging data to enhance customer satisfaction. Adept in Jamf Pro, asset management, and CRM/ticketing platforms, with a deep commitment to operational excellence, cross-functional collaboration, and delivering a world-class customer support experience.

Ryan Cass

A Material Science Engineer with 10 years of experience managing staff and delivering continuous process improvements. Skilled in mechanical, chemical, and metallography testing, analysis, and production evaluation. Successfully implemented quality assurance rounds to optimize manufacturing process and customer satisfaction. Assisted leading the quality assurance department during leadership transition to maintain strong quality results and culture. Held a TS/SCI with Full-Scope Polygraph clearance.