Hire Top Technical Support Engineer

Jimmy Ragsdale

Experienced AV Systems Design Engineer with a strong background in engineering and executing complex audiovisual projects across diverse sectors. Skilled in client needs assessment, multidisciplinary collaboration, and project management. Ready to leverage expertise in design engineering to deliver innovative solutions and drive success in a challenging new role. Driven and dedicated AV Design Engineer committed to providing high-quality, client-focused results.

RohitKumar Parepally

Dynamic professional with extensive expertise in technical support and customer service at Transport For NSW. Demonstrated proficiency in troubleshooting and executing software updates, complemented by robust staff management capabilities. Acknowledged for elevating customer satisfaction and optimizing operational efficiency through strategic problem-solving and meticulous planning.

Christo Baby

Accomplished IT professional with extensive expertise in network administration, security, and infrastructure management. Proven track record in system administration, cloud and virtualisation technologies, and IT procurement. Skilled in network monitoring, troubleshooting, and optimisation with certifications including Microsoft Certified Systems Engineer and Cisco Certified Network Associate. Adept at leading technical teams, mentoring staff, and managing vendor relations to enhance IT operations. Committed to delivering resolute incident resolution and advanced troubleshooting while maintaining a proactive approach to network security. Ambitious and technically proficient, with strong foundation in IT support and troubleshooting, coupled with excellent problem-solving abilities. Proficient in network configuration and management, demonstrating strong analytical skills and proactive approach to system maintenance. Committed to leveraging skills to enhance network reliability and security.

Roshan Thimmanna

Seasoned lead business intelligence and data engineer with 13+ years in retail, specializing in scalable BI solutions with tools like MicroStrategy, Power BI, Google Looker, and Looker Studio. Skilled in integration with Informatica, Talend, and Mule, and proficient with databases such as Teradata, Hadoop, Snowflake, and DB2. Experienced in cloud analytics using Microsoft Azure and Google Cloud Platform. Currently advancing knowledge in AI and data science through a course with IIT Guwahati and practical machine learning experience from hackathons.

Sheikh Majid Munir

Experienced Senior Network Support Engineer with deep understanding of network systems and infrastructures. Specialize in designing network infrastructures, implementing security protocols and managing cloud-based services. Possess strong skills in diagnosing, troubleshooting, and resolving technical issues while ensuring optimal network performance. Ability to manage complex projects, implement strategic solutions, and lead cross-functional teams. Previous work has consistently resulted in improved efficiency, reliability, and overall system performance.

Daniel Lopez

Analytical, organized, and detail-oriented professional with over 10 years of experience troubleshooting electromechanical machines and fixtures, and hands-on experience in food manufacturing environments. Committed to ensuring product safety, quality, and regulatory compliance through meticulous inspections and process monitoring. Bilingual in Spanish and English, with strong communication skills, and a proven ability to collaborate effectively across teams to drive continuous improvement and uphold the highest standards of quality.

SIVAKUMAR MANOHARAN

A dedicated professional with expertise in software installation and upgrades, Microsoft Office suite proficiency, and ERP systems. Demonstrates strong leadership potential and a focus on quality assurance. Skilled in issue prioritisation, ticketing system navigation, and hardware troubleshooting. Familiar with various operating systems, aiming to leverage these skills to enhance organisational efficiency and drive technological advancements.

Vivekanandan Sivakumar

Experienced IT professional with expertise in helpdesk management, remote support, and service level agreement adherence. Proficient in ITIL practices, database management, and Jira with Agile methodologies, ensuring efficient ticket resolution and proactive issue identification. Skilled in cross-functional collaboration and analytical thinking, delivering seamless user support with patience and precision. Dedicated to optimising IT operations while fostering a user-centric approach to problem-solving.