TRANSMISSION CONFIGURATION & SUPPORT ENGINEERTECHNICAL ASSISTANCE CENTER(TAC) ENGINEERTRANSMISSION SUPPORT ENGINEER
SAFARICOM PLCWest Indian Ocean Cable Company (WIOCC)MTN Globalconnect
Dedan Kimathi University of Science and TechnologyDedan Kimathi University of Science of Technology
Nairobi
Results-oriented Network Engineer with a proven track record in designing, implementing, and supporting complex network infrastructures. Known for strong analytical and problem-solving skills, I quickly master new technologies and collaborate effectively with diverse stakeholders. Proven ability to manage large-scale deployments, troubleshoot advanced network issues, and drive continuous improvement in network operations
Remote Support Engineer IIIService Desk ManagerSystem Administrator and Team LeadTech Café SpecialistDesktop Support TechnicianTier 1 Customer ServiceTier 3 Customer Service RepInformation Security ManagerData Network SupervisorControl, Communications, Computers, & Intelligence (C4I) Analyst
Clare Computer SolutionsVarsity TechnologiesInsight GlobalAPEX Systems IncESET NAU.S. Marine Corps
Stockton, CA
Experienced Systems and Desktop Support Engineer with a strong background in user support and root cause analysis. Advanced knowledge of root cause analysis and a proven troubleshooting methodology. Dedicated to resolving issues from start to finish. Skilled in remote and desk-side environments, excelling in efficient and effective technical support.
TOP SKILLS
Network infrastructureRemote troubleshootingProficient in application setupTechnical problem solvingTechnical application support
Having around 9.5+ years of experience in the environments of Linux, Solaris, and virtualization, including Could Technologies (VMware, Oracle VM Manager, and OLVM/KVM) with ITIL.
Managed over 35,000 Unix/Linux servers based in more than 15 data centers spread across the globe, including both physical and virtual environments.
Installation and Configuration of Oracle Linux, Red Hat Enterprise Linux, VMware ESXi, Oracle VM Server, and Oracle Linux Virtualization Manager setups in both physical and virtual/Cloud environments.
Experience in troubleshooting and resolving hardware-related issues.
Administering software packages, such as adding and deleting software packages in Solaris and Linux operating systems.
User administration involves creating, maintaining user and group accounts, and setting up environments.
Monitoring system performance by using vmstat, prstat, psrinfo, and top commands.
Hands-on experience with Solaris Volume Manager and Logical Volume Manager on Linux.
Managed VMware vSphere Hypervisor (ESXi), VMware vCenter Server, Oracle VM Manager, and Oracle Linux Virtualization Manager/KVM environments.
Handling service requests from customers on various components of the Oracle Linux Virtualization Manager product suite across the globe.
Good experience in managing the Kubernetes environment for scalability, availability, and zero downtime.
Good Exposure on AWS and Azure,Ansible,Git,Docker Cloud Technologies.
TOP SKILLS
Operating systems: red hat linux, oracle linux 6.7, oracle linux 8, solaris 10, esxi, windowsVirtualization: oracle vm manager, olvm/kvm, and vmware vsphereStorage skills: netapp and zfsHardware: hp proliant, dell poweredge, and oracle sun hardwareIt tools: servicenow, jira, oracle mos
Federal University of TechnologyEc-council University
Etobicoke, ON
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
TOP SKILLS
Experience utilizing a variety of software packages (e.g microsoft word, excel, powerpoint, outlook, etc.)It documentationExcellent communication skills, both written and oralExperience in extracting data from various databases using sqlKnowledge of power bi
Technical Support EngineerTechnical Service SpecialistAssistant Manager - Traffic Control
SAF North AmericaIQMSDenver Transit Construction Group
Colorado State University - GlobalUniversity of PhoenixAmerican InterContinental UniversityCambridge College
Aurora, CO
Proven Technical Support Engineer with a track record of troubleshooting and resolving complex technical issues, demonstrated during my tenure at SAF North America. Adept at leveraging my problem-solving abilities and moderate computer skills to enhance operational efficiency. Quickly ascended from a temp role to Assistant Manager at Denver Transit Construction Group, showcasing my rapid learning capability and innovative thinking.
TOP SKILLS
Microsoft officeProblem solverModerate computer skillsQuick learnerOut of the box thinker
Desktop Support EngineerFreelance Photographer & Social Media ContributorSenior Application Support EngineerIT TechnicianIT Maintenance SupportMarketing & Creative Design Specialist
Axiom TechnologiesSJK (T) Bandar Sri SendayanHartalega NGCSafeguards G4SMSM Metal Industries Sdn BhdCico Marketing
RQC ManagementMontfort Boys TownUnemy Platform
Seremban, 05
Experienced and multi-talented IT Support Specialist with over 8 years in system administration, technical support, and IT infrastructure management. Skilled in MES systems, Active Directory, cybersecurity, and hardware/software troubleshooting. In addition to technical expertise, I have over 5 years of experience as a corporate and event photographer and social media content contributor, managing branding and online presence for local organizations.
TOP SKILLS
It support & troubleshootingActive directory & server managementMes systems & it infrastructurePhotography & image editingGraphic design (adobe creative suite)
Sikkim Manipal University- Distance EducationLucknow UniversityArmy Public School
Gurugram
Dynamic IT Service Desk Engineer with proven expertise at Delhivery Pvt. Ltd., excelling in Google Workspace administration and incident management. Recognized for exceptional customer service and problem-solving skills, I effectively collaborate with teams to enhance operational efficiency and ensure seamless IT support. Committed to fostering a positive work environment while driving impactful results.
TOP SKILLS
Customer service orientation: friendly, patient, and helpful in resolving user concerns.Team collaboration: working effectively with it teams and other departments.Flexibility and adaptabilityPositive attitude: creating a positive work environmentResponsible & self-motivated
