Hire Top Support Engineer

Abhishek Tripathi

Results-driven IT Professional with a 12-year proven track record in comprehensive desktop support and system administration. Expertise spans on-premise. infrastructure management and modern cloud support. Having 3 yeras hands-on experience in Active Directory, GPO, VMware, AWS, and Azure. Skilled in implementing automated diagnostics, leading to improved efficiency and reduced ticket resolution times. Professional with exceptional communication, problem-solving and decision-making skills.

Paul Konenkamp

IT professional with over 20 years of experience in supporting mission-critical systems within financial and enterprise environments. Expertise includes UNIX/Linux systems, batch job scheduling, automation, SQL diagnostics, and production support. Committed to enhancing system stability and operational excellence through intelligent automation.

Andy Ho-Tak Wong

Seasoned IT professional with a robust background in technical support and project management, notably at Eton ICT. Expert in network configuration and customer support, I excel in troubleshooting and remote diagnostics, ensuring optimal system performance. Demonstrated ability to lead teams and manage projects efficiently, enhancing operational excellence and client satisfaction.

Sudhir Panigrahi

Accomplished Sr Support Escalation Engineer at Microsoft, renowned for driving product improvements and boosting customer satisfaction by 35%. Expert in escalation management and technical troubleshooting, with a strong focus on leadership and customer advocacy. Proficient in HTML/CSS and JavaScript, consistently surpassing Service Level Agreements through innovative solutions and strategic case management.

Rajeesh Thadathil

A successful Network Specialist with extensive analytical and software experience in investigating and diagnosing network problems, server hardware problems, and knowledge of server operating systems. Multi-talented with good all-round server hardware and software skills and the ability to develop and maintain close working relationships with support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well-organized, and structured work ethic.

Sandeep Singh

I am actively pursuing a Layer-3 level position in the Networking Domain, where I can leverage my networking skills, dedication, and hard work to contribute to the growth of the organization. I possess hands-on experience in configuring Cisco Routers/Switches as well as expertise in Security with Juniper/Palo Alto. With a detail-oriented and team-player mindset, I demonstrate strong organizational skills and the ability to handle multiple projects simultaneously while maintaining a high degree of accuracy.

ANIL KUMAR POODARI

Unique blend of visionary leadership offering over 10 years of rich and extensive experience in Solution Architecture, Cloud Solutions, DevOps, and Object Storage; currently associated as Senior Product Support Engineer at Cloudian Inc. Adept at creating impactful technical presentations, demos, and proposals that clearly communicate product value and differentiation. Led large-scale business application architecture and design efforts; established application architectures for various business functional areas; resolved integration and interface issues between various applications or systems. Expert knowledge of AWS platform features and capabilities; architected and deployed Symantec public/private cloud platforms (IaaS, PaaS, and SaaS) across Amazon Web Services and Terraform. Experienced in systems administration (installation, configuration, tuning, and upgrades of Linux (RedHat, Ubuntu), Windows, UNIX platforms, and container technology platforms such as Docker, Docker Swarm, and Kubernetes). The Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues, and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality. A technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users, and developing and implementing technical solutions. Adept at analyzing system performance and security to drive an optimal user experience.

Kenneth Orluegele

Detail-oriented technical support engineer with solid skills in troubleshooting and resolving technical issues in hardware and software. Focused on achieving organizational goals and improving overall IT infrastructure with ample experience in Windows environment, technical support and networking protocols. A Flexible and committed team player who is reliable in meeting tight deadlines.